Bryan Casey is always pleasant to deal with.
Very helpful and knowledgeable. Listens to concerns and explains things.
Very helpful and knowledgeable. Listens to concerns and explains things.
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by machterrier
Service Price Transparency
Apr 10, 2025 -
Lia Nissan of Colonie responded
We're pleased you had another great service experience with us, and that Bryan made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Bryan Casey's dedication to customers at Lia Nissan was
evident today when he took my truck in for repair last minute and without even knowing what the trouble was. You certainly have ease of mind and can
evident today when he took my truck in for repair last minute and without even knowing what the trouble was. You certainly have ease of mind and can go about your day knowing that your truck will be in good hands with Bryan and Lia.
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by Cindy
Service Price Transparency
Feb 05, 2025 -
Lia Nissan of Colonie responded
Cindy,
Thank you for leaving Bryan this terrific review! We are glad to hear that he took stellar care of you and your automotive needs. We are happy to know that his dedication to customers is evident and took your truck in last minute without even knowing what the trouble was. Please do not hesitate to let us know how we may be of further service to you.
Loa Nissan of Colonie always treats me well.
I feel very comfortable having my car serviced there.
I feel very comfortable having my car serviced there.
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by Lucy Lucy
Service Price Transparency
Jan 29, 2025 -
Lia Nissan of Colonie responded
Lucy,
We appreciate your positive review and we are happy to hear that our team consistently provides you with the A+ service that you so much deserve. We hope that you continue to choose us for all of your future automotive needs!
I have had several incidents with my 2025Nissan Altima
having the yellow engine light coming on. The second time I was very concerned because of an upcoming trip to NJ, a drive of more than 150 miles.
having the yellow engine light coming on. The second time I was very concerned because of an upcoming trip to NJ, a drive of more than 150 miles. It didn’t look to hopeful that I could get my car in for service. After 2-3 calls, luckily I was connected with Mr. Bryan Casey. Mr. Casey
worked to get my car in for service. After a rather long wait, Mr. Casey came out to the waiting room. He explained what had happened and that the car would be ready shortly. Very glad for his thoughtful help.
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by Dklinebet
Jan 23, 2025 -
Lia Nissan of Colonie responded
Thank you for letting us know how pleased you were with Bryan's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!
I would like to thank Ryan Myers for going above and
beyond during my recent service visit. There were questions concerning my extended warranty and Ryan aggressively pursued it. He kept me informed of
beyond during my recent service visit. There were questions concerning my extended warranty and Ryan aggressively pursued it. He kept me informed of the situation. I have worked with Ryan on several occasions and he is a pleasure to work with.
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by Bobh
Service Price Transparency
Jan 17, 2025 -
Lia Nissan of Colonie responded
Bob, we're delighted Ryan has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again
The dealership as a whole works hard to make the
customers satisfied in their repair work or purchase of a vehicle.
customers satisfied in their repair work or purchase of a vehicle.
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by fpritchardjr
Service Price Transparency
Jan 06, 2025 -
Lia Nissan of Colonie responded
We're happy our team's expertise helped you have a very positive experience at Lia Nissan. Thank you so much for your excellent feedback. Safe travels until we see you next time!
The service at a dealership is very important to me.
Bryan Casey welcomed me, and my service was very timely. The waiting area was very comfortable and there was a desk area where i could prop my kind
Bryan Casey welcomed me, and my service was very timely. The waiting area was very comfortable and there was a desk area where i could prop my kindle. Bryan explained what was done with my car, and explained the bill. couldn't ask for more!
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by sentramom
Service Price Transparency
Nov 20, 2024 -
Lia Nissan of Colonie responded
Thanks so much for making our day by posting your glowing review of Bryan! We appreciate your trust in Bryan and the Lia Nissan service team, and we wish you safe and pleasant travels this holiday season.
Been buying Nissan since 1989 from this dealership.
Always received a good deal and the service is top notch.
Always received a good deal and the service is top notch.
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by rglasse1
Service Price Transparency
Nov 18, 2024 -
Lia Nissan of Colonie responded
We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs. Safe travels until we meet again!
I've been a customer of Lia Nissan of Colonie for many
years. Bryan Casey was my service representative at my last visit. He was very informative, courteous, knowledgeable. Bryan answered all my questi
years. Bryan Casey was my service representative at my last visit. He was very informative, courteous, knowledgeable. Bryan answered all my questions and let me review the information on the tablet at his counter indicating what was to be done. I gave my authorization and was escorted to the waiting area which is very comfortable and has many choices of beverages and snacks for you while you're waiting. Always a pleasure dealing with this dealership!
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by delbert1663
Service Price Transparency
Nov 11, 2024 -
Lia Nissan of Colonie responded
Thank you for telling us why you liked this service visit, Delbert! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Bryan and our service department. We appreciate your continued business!
Bryan Casey very professional.
Thorough and courteous. Have always had a good experience with him.
Thorough and courteous. Have always had a good experience with him.
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by Sadowskifamily1
Service Price Transparency
Nov 07, 2024 -
Lia Nissan of Colonie responded
Thank you for your trust in our service team! We're happy Bryan provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!