Bryan Deguzman | Page 4

We came in to see a Toyota 4Runner and throughout the visit our salesperson Loriana Torres was really thorough, she answered all of our questions and concerns very professionally. We didn't feel pressure visit our salesperson Loriana Torres was really thorough, she answered all of our questions and concerns very professionally. We didn't feel pressured to purchase at all. Her sales manager was willing to work with us and we were able to get our car. Brandon in finance was also really nice to deal with as well. Overall I would recommend Heritage Toyota of Harrisburg!! Thank you, Bob & Marybeth More

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Nick was very nice and personable. The entire experience with Toyota was A+. I highly recommend this dealership. The entire experience with Toyota was A+. I highly recommend this dealership. More

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Friendly and courteous staff, especially Nick and Bryan, the two I had direct face to face contact with. The gentleman who processed the financial papers. All three of them were professional and friendly i the two I had direct face to face contact with. The gentleman who processed the financial papers. All three of them were professional and friendly in dealing with a customer. I'll always refer a family member or friend looking to buy a vehicle to these gentlemen. More

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Nick Peguero was AWESOME! !! As well as the whole team at Heritage for making our experience a great one! !! As well as the whole team at Heritage for making our experience a great one! More

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I really liked the customer service here. Muhammad was extremely kind, patient and knowledgeable as well as willing to work with me for the best vehicle for me. Unfortunately I didn't go forw Muhammad was extremely kind, patient and knowledgeable as well as willing to work with me for the best vehicle for me. Unfortunately I didn't go forward with the deal because I found it elsewhere, but my experience at Heritage was definitely the best More

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Nice guy explained everything. I will refer friends to this dealership. Everybody in this dealership is nice .and I like to thank Bryan for being so professional I will refer friends to this dealership. Everybody in this dealership is nice .and I like to thank Bryan for being so professional More

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They had what I was looking for. The advertised vehicle met expectations when I arrived. Sale process was easy without unreasonable pressure to purchase additional warranties or deal The advertised vehicle met expectations when I arrived. Sale process was easy without unreasonable pressure to purchase additional warranties or dealer add-ons More

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I had a great experience working with Nyi in returning my leased car and acquiring a newly leased Corolla. The process was smooth and David in fiscal was equally as friendly and efficient in getting the lea leased car and acquiring a newly leased Corolla. The process was smooth and David in fiscal was equally as friendly and efficient in getting the lease agreement together and processed. Thanks again to Nyi for his friendly and patient manner. Kudos for helping me transfer everything from my old car to the new…in the rain!!! Thanks so much. More

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Best experience Ive had at a dealership. Nick answered every question I had about the car. Nick answered every question I had about the car. More

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Unfortunately negative 5 isn’t an option! This dealership is unbelievable. I had contacted their sales department on 08/31/2023 in regarding to a vehicle on their website, the gentleman (Brya This dealership is unbelievable. I had contacted their sales department on 08/31/2023 in regarding to a vehicle on their website, the gentleman (Bryan) told me he could hold the car until Saturday if I had submitted a credit application and was approved… I got a call from Quinn, a saleswoman telling me I was approved, but needed to come in tonight as they don’t hold cars… she stated she would get a manager involved to try to hold the car, that’s where Pete comes into play. He sold the car from out under me after running my credit under false pretenses and was cocky about it. I have filed a report of fraud against the dealership, I strongly do not advise anyone to purchase anything from them. They sent my credit profile to 10 banks only to not hold a car for 2 days after promising to do so… I can’t believe their level of unprofessionalism… it’s truly astounding with the level of arrogance I have encountered with my interactions at this dealership. I strongly recommend Faulkner, they are a breeze to deal with! More

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