Gabriella Lacroce

Gabriella Lacroce is AMAZING! I have been purchasing cars for our family for forty years. I ask a lot of questions concerning the model of car; maintenance issues; Dealer serv I have been purchasing cars for our family for forty years. I ask a lot of questions concerning the model of car; maintenance issues; Dealer services offered; and pricing. I do extensive car and Dealer research before arrival, to be informed and knowledgable. Honestly, Gabriella rose to the challenge and is the best car Sales Associate that I have ever worked with. Gabby is kind, knowledgable, patient and truly cares about her customer needs. She does not just sell a car, She makes the genuine effort to establish a relationship of trust and respect with her customers. Gabby followed through with every question and request with a caring and positive attitude. Honestly, I trust Gabby, her professionalism is exceptional. I also would like to thank Vince Zingone, when Gabby was off, I popped in to look at the car. He was most helpful and also above and beyond in customer service. He knew I was Gabby's customer, however he spent time with me and went over the necessary details. Also Cody was genuine and very helpful. Thank you Heritage, you earned my business. More

Print

Top tier experience. I can’t stand dealerships. But my experience was not like other dealers at all! This one is great!! Was shopping out of state for my trade. Stoppe I can’t stand dealerships. But my experience was not like other dealers at all! This one is great!! Was shopping out of state for my trade. Stopped in to talk to Vince to see what we could do. He worked numbers, and made me a deal I couldn’t refuse! Great work, personable staff. Now I’m the owner of a 2024 Tacoma SR5! Thanks Vince! More

Print

We had a great experience from the very beginning when I inquired online about a vehicle. I got a call and was set up with a next-day appointment to test drive it. The sales manager also called to introduce inquired online about a vehicle. I got a call and was set up with a next-day appointment to test drive it. The sales manager also called to introduce himself and give me his cell number. Everyone we interacted with was friendly, professional, and kind. We had a great experience and would recommend Heritage Toyota to anyone for a great car buying experience. More

Print

My boyfriend bought his car here in July with Gabby and when I was trading in my car we wanted to make sure to come back and work with her again! Gabby is amazing and so helpful! We both love our cars we b when I was trading in my car we wanted to make sure to come back and work with her again! Gabby is amazing and so helpful! We both love our cars we bought from Heritage with Gabby's assistance! More

Print

Straight forward buying process, all done via text and phone. Dealer offered a reasonable and appropriate value for trade that was honored by the dealership when I arrived. Same with pricing on the new phone. Dealer offered a reasonable and appropriate value for trade that was honored by the dealership when I arrived. Same with pricing on the new vehicle. In short, what was agreed to several weeks earlier on the phone, held up at on delivery at the sales desk. Sales manager Bryan, internet rep Lauren and sales rep Gabriella were professional and a pleasure to work with… More

Print

I had a great experience working with Gabby at the dealership. She was friendly, professional, and made the whole process feel easy and stress-free. She took the time to answer all my questions, never dealership. She was friendly, professional, and made the whole process feel easy and stress-free. She took the time to answer all my questions, never made me feel pressured, and genuinely cared about helping me find the right vehicle. It’s rare to come across someone who is both knowledgeable and personable, but Gabby was exactly that. If you’re visiting this dealership, I highly recommend asking for her! More

Print

About 1 year ago, my husband was looking for a truck and we met Gabrielle. We ended up deciding we were able to purchase a truck at the time. But! About 1 year later I needed a car and I was looking for a T we met Gabrielle. We ended up deciding we were able to purchase a truck at the time. But! About 1 year later I needed a car and I was looking for a Toyota. I kept Gabrielle's business card and gave her a call. She was responsive, very helpful and I ended up getting a car I love. We literally drove over an hour, passing at least 2 Toyota dealerships just to work with Gabrielle. This was a great experience getting a car. More

Print

The staff was very friendly and easy to deal with. They made the process very simple. They made the process very simple. More

Print

I like the efficiency of the dealership to go through the process. Proactively to reach out for a deal process. Proactively to reach out for a deal More

Print

Easy and very friendly employees. I’ll be sending my daughter down to see Gabriella for her car. I’ll be sending my daughter down to see Gabriella for her car. More

Print