Bryan Downs

Great customer service. They really provide the help and care you need. Everything is explained to you. They really provide the help and care you need. Everything is explained to you. More

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They have always treated me with the utmost respect. Highly recommended them to anyone who asks Highly recommended them to anyone who asks More

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Everything went smoothly with no issues. My service writer was knowledgeable and helpful, I’ll certainly use them in the future My service writer was knowledgeable and helpful, I’ll certainly use them in the future More

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Brought my car in as it was leaking a lot of oil. They found the problem but had to send for parts and could take a few days. It was actually fixed the next day! Gage is the individual who took care They found the problem but had to send for parts and could take a few days. It was actually fixed the next day! Gage is the individual who took care of me and also the last time I was there. He couldn’t have been more professional, but more importantly, personable. A pleasure to work with!!!! More

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Gage was so helpful and kind. He took the time to show me some technical things about my Infinity that I had not figured out yet. Very good communication. He took the time to show me some technical things about my Infinity that I had not figured out yet. Very good communication. More

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Cochran’s Infiniti c/o Jerry W and the Technician did a super job on my 2013 EX37 AWD Journey. Repairs made to rear subframe and valve cover gaskets. A lot of the unusual noises from the back end cease to super job on my 2013 EX37 AWD Journey. Repairs made to rear subframe and valve cover gaskets. A lot of the unusual noises from the back end cease to exist. And the engine - I routinely allow it to warm up for 5-7 minutes before I go to work - no longer sounds like a bad warped tour band. And the luxurious QX60 loaner vehicle was incredibly convenient for my work commute 🤙🏽 More

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My service tech was awesome. Corporate, however, not so much bc my car’s engine needs replaced, but corporate denied.the recall replacement despite all the metal in my engine. I Corporate, however, not so much bc my car’s engine needs replaced, but corporate denied.the recall replacement despite all the metal in my engine. I have a warranty and they are going to approve my engine replacement bc I’m not letting it go. Who lets their loyal customers drive around with a ticking time bomb?? More

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Everyone did an excellent job helping me with my Infinity QX50 thank you all exceptional staff QX50 thank you all exceptional staff More

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The dealership is very professional & efficient! I really appreciate the valet service. It’s excellent! I really appreciate the valet service. It’s excellent! More

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Went in for check engine light tried telling me $24,000 dollars worth of problems and all of a sudden when I leave it breaks Shan and all those issue he mentioned all of sudden happened and massive oil lea dollars worth of problems and all of a sudden when I leave it breaks Shan and all those issue he mentioned all of sudden happened and massive oil leak. More

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