Bryan Downs
Bryan Downs at #1 Cochran Buick GMC Monroeville

Bryan Downs | Page 2

Service Advisor

#1 Cochran Buick GMC Monroeville

4520 William Penn Highway
Monroeville, PA 15146

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4.8
155 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs, 3 mos

4.8

155 Reviews

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155 Reviews of Bryan Downs

December 08, 2025

Dealership Rating
Employee Rating

Service Department is excellent. My last visit was for tires and alignment. Everything went smoothly More

by sheilaburdin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help- we hope to see you again!

November 28, 2025

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Employee Rating

Thank you for your superior service. It came with Panera bagels and many updates while I was have a trailer hitch installed. You all are the best! More

by jstiles001
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

#1 Cochran Buick GMC Monroeville responded

We appreciate the kind review! It's our pleasure to help- we hope to see you again.

November 14, 2025

Dealership Rating
Employee Rating

I always feel special coming to this Infiniti Dealership for service. The service team here always remember me as an individual and tailor the service to satisfy me. Like they just remember to give me updat More

by DJ
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you so much for the glowing review! We're happy to help. We appreciate you making us your service home, and look forward to welcoming you back for your next visit!

November 13, 2025

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We're able to fit me in when I had an emergency. Gage had new tires on my car and I was able to drive away at 3:00 P.M. More

by RJL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gage

Nov 14, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

November 11, 2025

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The Cochran team was very accommodating and finished the service appointment on the requested time. More

by Jmastalerz1
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Recommend Dealer
Yes
Nov 12, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help get you back on the road. We hope to see you again!

October 25, 2025

Dealership Rating
Employee Rating

First time Infinity driver …Very impressed with Service Dept - ease of getting appointment, communication, great service….staff was VERY accommodating and helpful. More

by Tim.mcd.pgh
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for allowing us the opportunity to serve you! We hope to see you again.

October 20, 2025

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Employee Rating

I make the drive from Youngstown for all of my service because Cochrane Monroeville is so much better than the dealerships here. More

by joeprodo
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you so much for making the drive to work with us! We truly value your loyalty, and look forward to welcoming you back for your next visit.

October 09, 2025

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Employee Rating

Great job as always, great customer service! Will be back next time I need any work More

by Bubalee33
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you so much! We look forward to seeing you again.

September 15, 2025

Dealership Rating
Employee Rating

Jarry continues to do a fantastic job. He completed my service ahead of schedule. Great work. More

by Ronald.forys
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 01, 2025

Dealership Rating
Employee Rating

Service is professional, quick, and car runs great. Always call me with information on jobs needed and discuss necessity, timing, and cost. They pick my car up at Children’s Hospital and return it the More

by robert nicholls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

#1 Cochran Buick GMC Monroeville responded

We are so glad you had a positive experience with our team! Thank you for choosing us; we hope to see you again soon!

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