Bryan Hunt | Page 3

Salesman did everything he said he would. Very professional service. Very knowledgeable. Very nice can't say enough. Very professional service. Very knowledgeable. Very nice can't say enough. More

by Snoop23078 Verified Customer Verified Customer

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Greenbar Kia had no concern about my car getting fixed or that I have a job to get to and only have one vehicle and my other vehicle my wife has for her job and my children. Once my warranty ran out there wa that I have a job to get to and only have one vehicle and my other vehicle my wife has for her job and my children. Once my warranty ran out there was zero concern if I got a loaner vehicle or a rental from Kia. They didn't tell me how long it would take for the parts to get there. My car was there for three days with nobody calling me to tell me it would be it would be longer nobody told me about any sort of warranty with my tires on if I get a flat and it's cheaper to get it redone at Kia since I bought the tires from there like any other tire or car repair shop, the concern for their customer. Once the warranty runs out is nonexistent, my brother-in-law bought a vehicle on a recommendation from me because I like mine so much and I enjoyed the service so much while my warranty was active but I will make sure to let every person I know, in any conversation that Greenbrier Kia has 0% care once your warranty runs out and is no help with military or government personnel. I will never buy another Kia to Greenbrier Kia. More

by Cory.gruber Verified Customer Verified Customer

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Communication was Never available to me. Car was found unlocked outside in lot after I locked it the prior day. Damage was done and No one reported it. Service manager unable to communicate Car was found unlocked outside in lot after I locked it the prior day. Damage was done and No one reported it. Service manager unable to communicate with me. Everyone lies! I had to search out help More

by BOBLAGRECA Verified Customer Verified Customer

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It was quick and the labor did not cost me an arm and leg What more can I day What more can I day More

by Wetherington Verified Customer Verified Customer

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Service was quick and staff was very friendly. They made sure I was informed about what was being done with my vehicle during the scheduled service. They made sure I was informed about what was being done with my vehicle during the scheduled service. More

by Daniels.trinity01 Verified Customer Verified Customer

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I tried to call and find the status of my vehicle. I was told someone would call me back in half an hour. Nothing. I tried to call 16 times. Only 2 times did someone answer, and still, the service dep I was told someone would call me back in half an hour. Nothing. I tried to call 16 times. Only 2 times did someone answer, and still, the service department never called. I had to drive there 35 minutes away to the dealership to find the status. Not professional. More

by sumont12 Verified Customer Verified Customer

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Good deal ship for service on my 2018 GMC truck . Service reps are handled my appointment on time Service reps are handled my appointment on time More

by WTKEATING Verified Customer Verified Customer

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Tricia was nice and she did the best she could as an advisor and so wa Rebecca . The management team is very hands off and don’t seem to care , poor leadership, communication skills and etiquette. Very advisor and so wa Rebecca . The management team is very hands off and don’t seem to care , poor leadership, communication skills and etiquette. Very disappointing and displeased at the lack of effort and the way I was treated like a number instead of a human More

by DDBINGHAM Verified Customer Verified Customer

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I know it’s not the dealerships fault but the communication has not been very well about parts waiting for my truck, nor any updates provided at any point my truck has been there for over a month communication has not been very well about parts waiting for my truck, nor any updates provided at any point my truck has been there for over a month More

by RDSETGO Verified Customer Verified Customer

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Horrible service experience when taking my vehicle in. Service advisors don’t know how to handle matters professionally and neither does management. Service advisors don’t know how to handle matters professionally and neither does management. More

by Avocado Verified Customer Verified Customer

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