Bryan Katra

Deal with this Ford dealership was the worst experience of my life. I’ve never been so upset. They had my car for over three weeks. Only took him two days to fix it then Covid be a price and without author of my life. I’ve never been so upset. They had my car for over three weeks. Only took him two days to fix it then Covid be a price and without authorizing a call from me when they had to fix and overcharged me with all I should’ve had was $100 deductible. I ended up paying $1600 For a car that I shouldn’t have paid about $100 and the guy did not even work with me did not help me the worst experience in my life I will never go back to this dealership. More

by kevinvmedina24 Verified Customer Verified Customer

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They were professional kind everything went smoothly and communication was great. They even took the time to answer questions for me when I picked it up. communication was great. They even took the time to answer questions for me when I picked it up. More

by CFORRESTER0 Verified Customer Verified Customer

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Stephanie was very professional and knowledgeable. I brought my 2020 Ranger in because of a noise underneath my cab. When your mechanic test drove my truck it didn’t make any noise. Naturally! The n I brought my 2020 Ranger in because of a noise underneath my cab. When your mechanic test drove my truck it didn’t make any noise. Naturally! The noise is intermittent and at times it’s unbelievably loud.. I read on line some of the causes of this noise. I checked my brakes, driveshaft universal joints and driveshaft bearing. The brakes were fine. The driveshaft universal joints bearings were fine. The driveshaft bearing made the noise when I repositioned the yoke the bearing sits in. I think the driveshaft bearing is the problem. I’m very aware of bearing noise in machinery. I worked on copiers and they had intermittent bearing noises. We had a procedure for isolating noise and which bearings to replace. I recommend Ford engineers come up with this type procedure. More

by Roger Verified Customer Verified Customer

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My service advisor was very accommodating and nice . My truck was in and out quickly and I was back on the road again ! My truck was in and out quickly and I was back on the road again ! More

by JON.DILGER Verified Customer Verified Customer

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They help fix the car but thy need to courtesy to get renters to customer if they needed a car but im glad everything came out good an fix,they did good work with the car I can’t complain so all.Ever exc renters to customer if they needed a car but im glad everything came out good an fix,they did good work with the car I can’t complain so all.Ever excellent experience More

by JOSERODRIGUEZ0324 Verified Customer Verified Customer

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