Excellent overall, but a lot of down time waiting to
complete process Maybe next purchase
complete process Maybe next purchase
More
by KENDUNCAN55
Verified Customer
Verified Customer
Other Employees Tagged:
Bryan Nieva
Aug 31, 2026 -
Fritts Ford responded
Thank you for sharing your experience with us. We truly appreciate your business and hope you enjoy your new vehicle.
Management Team
951-687-2121
Bryan was so great !
Especially since I was a first time buyer He really helped me navigate my way into understanding. Thank you Bryan for everything!
Especially since I was a first time buyer He really helped me navigate my way into understanding. Thank you Bryan for everything!
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by JAIDANSTEVENSON
Verified Customer
Verified Customer
Jul 22, 2026 -
Fritts Ford responded
Congratulations on your new used Ford Bronco Sport. We’re glad Bryan could guide you through the process as a first-time buyer and help you feel confident every step of the way. Enjoy the ride!
Management Team
951-687-2121
Yes, my experience with Fritt's dealership and the sales
personnel was awesome and treated with honesty and professionalism!
personnel was awesome and treated with honesty and professionalism!
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by lmdina812
Verified Customer
Verified Customer
Other Employees Tagged:
Bryan Nieva
Jul 15, 2026 -
Fritts Ford responded
It’s great to hear you felt honesty and professionalism from our sales team. Bryan enjoyed helping you select your new Ford Bronco. Congratulations on the Bronco and thank you for your positive review.
Management Team
951-687-2121
I just wish the finance person went slower and explained
everything that I was buying with the truck
everything that I was buying with the truck
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by AMILLIONAT55
Verified Customer
Verified Customer
Other Employees Tagged:
Bryan Nieva
Jul 14, 2026 -
Fritts Ford responded
Thank you for sharing your experience with us and truly appreciate your feedback.
Management Team
951-687-2121
Mi experiencia fue buena con el vendedor y algotro
miembro del equipo , pero en general la espera fue bastante larga
miembro del equipo , pero en general la espera fue bastante larga
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by DUKEBERNAL
Verified Customer
Verified Customer
Jul 12, 2026 -
Fritts Ford responded
Duke, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Management Team
951-687-2121
I was very pleased with my car buying experience at
Fritts Ford! Best I have ever had!
Fritts Ford! Best I have ever had!
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by gonzgunner
Other Employees Tagged:
Lisa Tolan
Jun 20, 2026 -
Fritts Ford responded
We’re thrilled that purchasing your new Ford Explorer was your best experience so far. Bryan will be pleased to learn his efforts made a difference in your visit. Feel free to reach out if there’s anything else we can help with.
Management Team
951-687-2121
Bryan was a terrific sales consultant!
Very helpful, very descriptive of my new car and helped me through the transition process, explaining every step and working diligently to complete t
Very helpful, very descriptive of my new car and helped me through the transition process, explaining every step and working diligently to complete the sale. Lisa, the Financial Officer, was very helpful, kind, and helped me to get the paper signing process done quickly and efficiently, answering all my questions and explaining everything in a clear and understandable manner. My entire visit was the best car buying experience I ever had!
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by gonzgunner
Verified Customer
Verified Customer
Other Employees Tagged:
Bryan Nieva
Jun 20, 2026 -
Fritts Ford responded
It’s wonderful to hear that Bryan guided you through each step and made your new Ford Explorer transition smooth and clear. We’re glad the financing process was quick and all your questions were addressed. Enjoy your Explorer, and feel free to reach out if we can assist with anything else.
Management Team
951-687-2121
Bryan Nieva was a great person to work with.
He was able to get everything that I wanted and updated me everytime an update was made for my vehicle. The financial process went great as well. I b
He was able to get everything that I wanted and updated me everytime an update was made for my vehicle. The financial process went great as well. I believe her name was Lisa, she showed me all of the discounts and other things that I could and did add to my bundle. I have a great experience purchasing my first vehicle through Ford and would recommend others to purchase through them as well.
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by BEVERLYFRANKIE
Verified Customer
Verified Customer
Other Employees Tagged:
Bryan Nieva
May 19, 2026 -
Fritts Ford responded
It’s great that Bryan kept you informed and guided you throughout the purchase. We’re glad you could take advantage of the available discounts when customizing your new Ford F-150. Thank you for choosing Ford and for recommending us to others.
Management Team
951-687-2121
Son muy amables y atentos y le explican a uno todo el
proceso con mucha claridad y transparencia
proceso con mucha claridad y transparencia
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by RUTHSILVIADIAZ
Verified Customer
Verified Customer
May 16, 2026 -
Fritts Ford responded
Thank you for choosing Fritts Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Management Team
951-687-2121
Bryan was very helpful, and great in explaining the whole
process to us. My husband and I left the dealership vey satisfy. Thank you for the great customer service.
process to us. My husband and I left the dealership vey satisfy. Thank you for the great customer service.
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by jetta92627
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Mendoza
May 13, 2026 -
Fritts Ford responded
It’s fantastic to hear Bryan provided such clear guidance. We’re delighted you and your husband felt well supported and left satisfied. Enjoy your new Ford and thank you for highlighting our customer service.
Management Team
951-687-2121
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