Bryan Polio-Rios
Service Advisor
Jim Coleman Nissan of Silver Spring
3221 Automobile Blvd
Silver Spring, MD 20904
94 Reviews
Write a Review94 Reviews of Bryan Polio-Rios
November 28, 2025
Very warm and personal customer service. Waiting area was pretty nice, although it was rather small. Waiting area was pretty nice, although it was rather small. More
Other Employees Tagged: Thomas Corzo, Michael Samuels
November 13, 2025
The dealership has been great with regard to the sale of my vehicle. The service procedure was fine, but I originally tried to schedule it about a month ago and was told to wait until the truck had over 5, my vehicle. The service procedure was fine, but I originally tried to schedule it about a month ago and was told to wait until the truck had over 5,000 miles on it. That was fine, but about a week before my appointment, it t started to hesitate when initially moving or turning. This was very upsetting because I’ve only had the vehicle for five months. Fortunately, the service seemed to take care of the problem. More
Other Employees Tagged: Thomas Corzo
November 12, 2025
This is the best dealership I have been to. The service and experience were excellent. Brian answered all of my questions thoroughly. I will make this my go-to dealership moving forward. The service and experience were excellent. Brian answered all of my questions thoroughly. I will make this my go-to dealership moving forward. More
October 28, 2025
Thomas and the rest of the team are great. it feels like they always go above and beyond. This is my go to place everytime! it feels like they always go above and beyond. This is my go to place everytime! More
Other Employees Tagged: Thomas Corzo, Michael Samuels
October 09, 2025
I brought my car in for a diagnostic test due to a failing battery. Thomas quickly signed me in and wasted no time. The team updated me the entire time i was there and fixed the problem quickly. The s failing battery. Thomas quickly signed me in and wasted no time. The team updated me the entire time i was there and fixed the problem quickly. The service team is prompt and efficient. More
Other Employees Tagged: Thomas Corzo, Michael Samuels
September 23, 2025
I love coming to this dealership mainly because they treat their guests with high care! I don’t think I can find the best customer service anywhere else and that’s why this service team is the reason wh treat their guests with high care! I don’t think I can find the best customer service anywhere else and that’s why this service team is the reason why I always come back here. I rather leave my vehicle in good hands knowing I can trust the service team! Thank you guys. More
Other Employees Tagged: Thomas Corzo
August 30, 2025
Fast professional service, all questions answered, clear communication, there was some issue with the missing appointment time, but the manager was able to fit it in their schedule and the service was done communication, there was some issue with the missing appointment time, but the manager was able to fit it in their schedule and the service was done while I was waiting. Very good friendly service. More
Other Employees Tagged: Thomas Corzo, Michael Samuels
August 30, 2025
All of the staff is friendly and respectful. The sales people are trustworthy, true to their word and they follow through on what they say. It's a dealership with integrity! The sales people are trustworthy, true to their word and they follow through on what they say. It's a dealership with integrity! More
Other Employees Tagged: Thomas Marshall, Onesty Peoples

