Bryan Polio-Rios
Bryan Polio-Rios at Jim Coleman Nissan of Silver Spring

Bryan Polio-Rios | Page 7

Service Advisor

Jim Coleman Nissan of Silver Spring

3221 Automobile Blvd
Silver Spring, MD 20904

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Bryan Polio-Rios

March 15, 2025

Dealership Rating
Employee Rating

A very positive experience. Treated with respect and care!! Will continue to use them and recommend to others. More

by JKF5302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2025

Dealership Rating
Employee Rating

Better than I expected. Car was washed with the service! Service completed within an hour. More

by DAVID.ALLEN247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Michael Samuels

March 11, 2025

Dealership Rating
Employee Rating

There’s no right person for the right working service for electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) f More

by FT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Corzo, Michael Samuels

Mar 13, 2025

Jim Coleman Nissan of Silver Spring responded

Good afternoon FT, Please reach out to Roy in the service department to discuss a way to positive outcome to your negative service experience. I can be reached at 301-890-2800. I look forward to working with you.

March 06, 2025

Dealership Rating
Employee Rating

Very friendly and explain what was needed for my car and courtesy. The only withdraw I think I have is Prices for parts and labor very uncomfortable. Should have discount for Seniors More

by BETTYE.JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo

February 20, 2025

Dealership Rating
Employee Rating

He’s the consummate Professional, he always goes above and beyond to ensure customer satisfaction. More

by GEMWDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2025

Dealership Rating
Employee Rating

I had some maintenance done on my car and it was relatively easy. I didn't even have to wait much longer. Bryan was friendly and nice. My overall experience was great and hassle free. Thank you! More

by MANIWANGCECILIA
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

I can't speak for Sales, and we've only been here once for service, but the issue we brought our vehicle in for turned out to be complex and expensive. Our Service Advisor, Bryan, seemed genuinely committ More

by Leaf owner
Service Communication
Recommend Dealer
Yes

February 05, 2025

Dealership Rating
Employee Rating

Word word word word word word word word word word word word word word word More

by DAVIDHOLLAND.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2025

Dealership Rating
Employee Rating

Great service in all areas. Thank you for your consistency's and concern for your customers. More

by MEBLUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2025

Dealership Rating
Employee Rating

great team, thanks to all who made my experience outstanding. good groups to work with. More

by DAMIANMADDOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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