Bryan Thigpen

Outstanding customer service, will always go back for service. Bryan was awesome and very knowledgeable. Thank you. service. Bryan was awesome and very knowledgeable. Thank you. More

by P.Oquendo Verified Customer Verified Customer

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Have had our 209 Nissan Altima into this dealership numerous times since it was purchased with an extended warranty.. Two times this year there have been problems. Several months ago it was in an The p numerous times since it was purchased with an extended warranty.. Two times this year there have been problems. Several months ago it was in an The power steering rack was replaced. Also during that same time period the serpentine belt was replaced twice as well as the power steering pump. After the power steering pump was replaced leaked power steering fluid on my mom's concrete driveway. It was on a Friday night that I discovered this & thought it was transmission fluid. Both Uftring Chrysler Dodge Jeep & Uftring Nissan refused to look at it on Saturday. So, I drove to Uftring Nissan. At first they refused to look at it. I told them i wanted transmission looked at because I was afraid to drive it over the weekend. Showed the technician the picture of fluid on driveway. I also explained it had just had 3200 worth of warranty work done at Uftring Chrysler Dodge Jeep & I shouldn't be having problems like this, wanted problem checked that day to make sure i wasn't running a major component like transmission or power steering pump. They did agee to check it. After checking it they said fitting on power steering pump was leaking. They topped off power steeringfluid. And said to take back to Uftring Chrysler Dodge Jeep for repairs. Gave a printout of problem.Took back to Uftring Chrysler Dodge Jeep & repaired fitting. Got car back & was making noise when turning steering wheel. We're told "it's air in the system. It'll work itself out in a couple weeks". However it never did. Not long ago had an oil change done where they did an inspection. During the inspection they noted that cv axel needed replaced. Which I was told should have been discovered during the rack replacement you had done. The a/c wasn't working. Setup appointment with Uftring Chrysler Dodge Jeep to bring car in 7/3/25. This time we were given a rental/loaner for the week it was being worked on. Last time we were without transportation for three weeks while it was in for repairs. Which severely inconvenienced us. So, the cv axel & a/c compressor were replaced..under warranty. However, i was told by Brandon Garcia we need struts. Which we put front struts on last July. Took it somewhere else and they did another free inspection. Checked it out & said it DOESN'T need struts. Also was told the whining is from power steering needing to be bled. More

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I appreciate the staff and technicians that take care of our needs as customers.excellent customer service,thank you! our needs as customers.excellent customer service,thank you! More

by teabernathy22 Verified Customer Verified Customer

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The process was very smooth and timely, staff was very friendly!! My car was washed after! The price was fair and comparable! friendly!! My car was washed after! The price was fair and comparable! More

by michele.jones1986 Verified Customer Verified Customer

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Uftring Jeep has provided great service and vehicle advice to me and my wife. I have recommended them to many of my friends and relatives. They will continue to receive my business in forth coming ye advice to me and my wife. I have recommended them to many of my friends and relatives. They will continue to receive my business in forth coming years. Good parts and timely service when critically needed has kept me coming back. More

by labdog3 Verified Customer Verified Customer

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The service is Knowledgeable and the repair was prompted. Parts came in, in a reasonable amount of time. Parts came in, in a reasonable amount of time. More

by xtremk5 Verified Customer Verified Customer

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I had purchased a 2024 Jeep Grand Cherokee with 640 miles. After driving it a bit, there was a noticeable oil substance on my garage floor. That was concerning to me. I called, got it in the next week. miles. After driving it a bit, there was a noticeable oil substance on my garage floor. That was concerning to me. I called, got it in the next week. Brian in the service dept. was nice and helpful. The service team checked it out thoroughly, they reassured me that it was a procedure that was done during manufacturing and not an oil issue with the jeep motor etc. I was totally relieved. Thank you!! More

by Corky Verified Customer Verified Customer

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Uftring has been our Jeep dealer of choice for over 30 years. We have purchased a number of vehicles from Uftring and remain pleased with the purchasing process and service for our Jeep vehicles!! years. We have purchased a number of vehicles from Uftring and remain pleased with the purchasing process and service for our Jeep vehicles!! More

by cps4522 Verified Customer Verified Customer

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They always keep you informed and do a great job! It’s nice to keep the car history with the dealership. It’s nice to keep the car history with the dealership. More

by espresso4you2 Verified Customer Verified Customer

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Very friendly, efficient, and helpful. Great great great great great great great great great great Great great great great great great great great great great More

by Detailerstraining Verified Customer Verified Customer

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