Bryan Thigpen

I was quoted 101 and was forced to pay 122 when I asked about the price difference he said because the type of oil was different and I was there last weekend with my truck that takes the same oil but alm about the price difference he said because the type of oil was different and I was there last weekend with my truck that takes the same oil but almost 2 qrts more and paid the 101 price then on top of that iwatch the crew the whole time and they never completed a inspection of the car like the suspension or brakes all they did was oil change and rotate tires and I was forced to pay the 122 then when I talked to the service writer about it he got very defensive and was not happy that I was questioning there work and he made it very uncomfortable. The week before I had a good experience with Bryan so I might be back if he is working that day More

by Bubba81692 Verified Customer Verified Customer

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Do a good job and get your car back to you without a long wait wait More

by moorelonie55 Verified Customer Verified Customer

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Very nice people and they took great care of me and had great prices for the customer great prices for the customer More

by T.RIDGEWAY Verified Customer Verified Customer

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They are awesome! ! Everyone is always welcoming with a smile and willing to go the extra mile!! ! Everyone is always welcoming with a smile and willing to go the extra mile!! More

by tpyle2 Verified Customer Verified Customer

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Good service and helpful. Appreciate having the options to either wait for my vehicle to be serviced or have the courtesy shuttle to take me home or work. Appreciate having the options to either wait for my vehicle to be serviced or have the courtesy shuttle to take me home or work. More

by Becky Verified Customer Verified Customer

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I’m not very happy with this dealership at all they have had my car twice and both times they didn’t get me a loner car at all and didn’t even keep in contact with me about what was going on with my car and had my car twice and both times they didn’t get me a loner car at all and didn’t even keep in contact with me about what was going on with my car and how they were going to be able to fix this being stranded and not being able to go to work really is upsetting and I told them that I had to get to work and they said that you didn’t buy this car from us so we don’t have to provide you a loner car which I thought was very rude . I got wrote up because I couldn’t get to work. I asked them questions about my car and they told me that they didn’t even know much about these cars because they are new out . So I think it’s very poor communication on their part when they don’t let the customer know what is going on with their vehicle plus they don’t act like they even want to help you because you didn’t purchase the vehicle from their dealership so yes I’m very upset at the dealership and if I could have it towed somewhere else I would because maybe I could at least get my car fixed and feel safe to drive my car again and not feel like it’s not safe to drive anymore. This dealership doesn’t give you the confidence that they can even fix it right! More

by tammy_durm Verified Customer Verified Customer

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Terrible! Should not be certified to sell Wagoneers! They do not do anything for the wagoneer customers! Should not be certified to sell Wagoneers! They do not do anything for the wagoneer customers! More

by Mcdkimmie Verified Customer Verified Customer

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Very Friendly. Courteous and prompt and I will take my car ɓack for services in the future. Courteous and prompt and I will take my car ɓack for services in the future. More

by loopner_2006 Verified Customer Verified Customer

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Took care of my car's repair and transported me home and back while it was in the shop. Good communication and timely repair; completed in same day. back while it was in the shop. Good communication and timely repair; completed in same day. More

by vwillis01 Verified Customer Verified Customer

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I dropped off my truck December 23 and I still don't have it. It's my primary work truck. Called several times not response so needed to drive to dealer for an update. The service advisors are doing there be it. It's my primary work truck. Called several times not response so needed to drive to dealer for an update. The service advisors are doing there best, but there are major issues there. Oil all over the bottom of my previous truck after an oil change, leaving items.lose after service, no one ever calls you back, and items aren't getting addressed on my new 2023 Ram 1500. I have my 2011 Ram 2500 in for service now. I would.like to have a meeting with the GM and Swrvice Manager to address my concerns. More

by Jon Verified Customer Verified Customer

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