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Bryan Thigpen

Overview Reviews (64) Inventory (237)

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Bryan Thigpen

Service Advisor

Uftring Chrysler Dodge Jeep Ram

140 Radio City Dr
Pekin, IL 61554

I’m originally from Peoria, but I currently reside in Creve Couer. I have a lovely wife, Emily, and together we have a daughter named Brinkley. I love watching The Notre Dame Fighting Irish and The Chicago Cubs, and I am also a big car guy. What I love most about Uftring is the family atmosphere. Everyone helps one another, and no one is better than anyone else. In my free time, I enjoy working on new cars. Come see me today for all of your vehicle service needs!

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4.5

64 Reviews

Overview Reviews (64) Inventory (237)

4.5

64 Reviews

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64 Reviews of Bryan Thigpen

January 28, 2026

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Employee Rating

They were able to get me in without an appointment, as I was in town that day. Plus there was no waiting to get my Jeep in the shop. Awesome experience! was in town that day. Plus there was no waiting to get my Jeep in the shop. Awesome experience! More

by LYNNER62

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Garcia , Tony Berry

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November 14, 2025

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Employee Rating

Bryan was great, ensuring that the maintenance work and recall were performed in a timely manner. Vehicle was returned cleaner than when I brought it in. recall were performed in a timely manner. Vehicle was returned cleaner than when I brought it in. More

by mommerency_jim

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

Thank you for your trust in our team!

November 03, 2025

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Employee Rating

Always accommodating. Always helpful. We appreciate the attention to detail in the service department. Thank you Always helpful. We appreciate the attention to detail in the service department. Thank you More

by Rcc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Barnum, Aaron Frazier , Hunter Beasley

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Nov 06, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

Thank you! We appreciate you!

October 29, 2025

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Great fast service , service professionals did a great job explaining any questions I had. High ly recommend job explaining any questions I had. High ly recommend More

by Denjean6

Verified Customer

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Recommend Dealer

Yes

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Nov 06, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We look forward to seeing you again when you need us!

October 24, 2025

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Employee Rating

Was not impressed with how long it took to try to figure out issue and still not fixed. Going to find another Chrysler dealership to fix the issue out issue and still not fixed. Going to find another Chrysler dealership to fix the issue More

by jbrug044

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Nov 06, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

We apologize for any issues with your service and appreciate you letting us know.

October 09, 2025

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Employee Rating

Dealer did a good job with the repair. All repairs are transparent and cannot tell anything was repaired. All repairs are transparent and cannot tell anything was repaired. More

by kgoss3tt

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Nov 06, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

Thank you!

September 27, 2025

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Uftring Chrysler Dodge Jeep Ram took excellent care of me as always. Definitely recommend them for all service needs. as always. Definitely recommend them for all service needs. More

by ESN76

Verified Customer

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Recommend Dealer

Yes

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September 10, 2025

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Poor quality this time all lug nuts were loose when I left. Was disappointed with this service time. Generally is good left. Was disappointed with this service time. Generally is good More

by Nikhiawilliams

Verified Customer

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Sep 16, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

We apologize for any issues with your service and appreciate you letting us know.

September 06, 2025

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My experience Uftring Pekin was excellent from beginning to end. Chris Stewart and Ian Lot were awesome. I purchased a very nice vehicle and awe’re awesome. I purchased a very nice vehicle and a fair price to end. Chris Stewart and Ian Lot were awesome. I purchased a very nice vehicle and awe’re awesome. I purchased a very nice vehicle and a fair price. There were a few issues that were noted, and the team was eager to fix them and provide outstanding customer satisfaction for me! More

by MDRAPACH

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Chris Stewart, Ian Lott, Brandon Garcia, Andrew Farraher, Nick Gorham

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Sep 16, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

Thank you!

August 26, 2025

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Employee Rating

They scheduled a glass company to change my windshield. (Gorilla glass on a Jeep after a 4 month wait for the glass) Told me to be there at 8 for a 8:30 appointment. Glass company didn’t show up until 10:3 (Gorilla glass on a Jeep after a 4 month wait for the glass) Told me to be there at 8 for a 8:30 appointment. Glass company didn’t show up until 10:30. Not sure who dropped the ball on this one. More

by MRWORDMONGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2025 -

Uftring Chrysler Dodge Jeep Ram responded

We apologize for any issues and appreciate your feedback. We have shared this with our management team for review.

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