Bryan Wachob | Page 31
Service Director
Rountree Moore Chevrolet
4316 W US Hwy 90
Lake City, FL 32055
372 Reviews
Write a Review372 Reviews of Bryan Wachob
June 04, 2021
Wonderful service experience! Pulled into service lane was greeted and provided gentleman my keys, team provided timely service! Be more grateful when CDC lifts vacuum restrictions! Don't have means to v was greeted and provided gentleman my keys, team provided timely service! Be more grateful when CDC lifts vacuum restrictions! Don't have means to vacuum, car looking terrible! More
Other Employees Tagged: Johnathan Gaines , Kevin Lott, Jayce Mosley, Michael Roberts
June 04, 2021
Wonderful service experience! Pulled into service lane was greeted and provided gentleman my keys, team provided timely service! Be more grateful when CDC lifts vacuum restrictions! Don't have means to v was greeted and provided gentleman my keys, team provided timely service! Be more grateful when CDC lifts vacuum restrictions! Don't have means to vacuum, car looking terrible! More
Other Employees Tagged: Johnathan Gaines , Kevin Lott, Jayce Mosley, Michael Roberts
May 11, 2021
Excellent experience. Great service. Car came back clean. In and out in a very timely manner. Will come again in the future for my auto needs. In and out in a very timely manner. Will come again in the future for my auto needs. More
Other Employees Tagged: Johnathan Gaines
April 22, 2021
We tried to make an appointment for an oil change over the phone & then the computer but were unsuccessful for some reason. However, we had to go to Lake City for a medical appointment and just stopped in the phone & then the computer but were unsuccessful for some reason. However, we had to go to Lake City for a medical appointment and just stopped in at Rountree Moore and they did the change for us without the appointment almost right away. We appreciated it very much. More
April 21, 2021
The whole team was very helpful with the questions I had, it was done in a timely manner. I won’t go anywhere else with my vehicle 10/10 service! it was done in a timely manner. I won’t go anywhere else with my vehicle 10/10 service! More
Other Employees Tagged: Johnathan Gaines , Kevin Lott
March 22, 2021
Excellent customer service!! Not only was I able to drop my truck off early for scheduled service but I was also able to get a ride to work - ON TIME. I've always heard "People won't remember what you did my truck off early for scheduled service but I was also able to get a ride to work - ON TIME. I've always heard "People won't remember what you did for them, but they'll always remember how you made them feel." and that is 100% true. Bryan in Service went above and beyond to make my experience one that any customer would appreciate. He was very kind, patient, and full of information - even at an early hour. He took the time to check me in and explain what all was going to be done during the service. And, after the service was complete he also sent me a short video of the vehicle letting me know that it was ready. Who does that?? Other places won't even call you to tell you that your vehicle is ready and he sent an actual video of my clean vehicle saying that it was ready to be picked up. In my eyes THAT is the very definition of customer service. Bryan personifies excellence in dealing with customers and ensuring that they feel welcome at this dealership. His professionalism knows no bounds and I feel like LOTS of other folks in this industry could learn a myriad of lessons from him. Please send my regards to this gentleman because for me, on the day of my service, he made me feel important - and that goes a long long way to some. Thank you Rountree Moore Chevrolet for putting excellent people like Bryan out front to represent your business. He has done you proud! More
March 20, 2021
Fast, friendly, courteous and professional service department. Finance department was a real blessing to work with. The sales department did a good job in locating a truck that I surely love. So far department. Finance department was a real blessing to work with. The sales department did a good job in locating a truck that I surely love. So far all is well. More
Other Employees Tagged: Steve Herbert, Kraig Kennington, Lance McCray, Joe Soboleski

