"Everything during the sale and delivery of the truck was..."
Everything during the sale and delivery of the truck was great, except I had to pay out of pocket to transfer plates at the BMV.
"Dan Reese was the associate that I Worked with and he was..."
Dan Reese was the associate that I Worked with and he was great in helping me out and showing me all of the details of my new car. Everyone there was very helpful with getting me what I could afford.
Other Employees Tagged:
, Jan Short
"I always have a great experience taking my truck to..."
I always have a great experience taking my truck to Donley Ford for service. The staff is always professional and efficient. Worry free service at affordable prices. I know my truck is in good hands there.
"Might as well start from the beginning. My interaction..."
Might as well start from the beginning. My interaction with the dealership started with Mikaela. I requested some information about a vehicle. Mikaela was very professional, kind, and helpful in the way she interacted with me. She then got me in contact with Rickey “Buckeyes” Maffet. This young man went above and beyond throughout the entire process! Needless to say we ran into stumbling blocks during the process. Availability, price, model, color, and then delivery. Throughout Rickey never wavered keeping his composure and maintaining a very calm voice at all times, hurdle after hurdle always keeping the sale alive! And on top of that he hide the fact that he was a Buckeye fan the entire time!! Lol when I found out Rickey was relatively new I was shocked. He carried himself like a seasoned veteran. And then we come to the money. It always comes down to the finances and Jan made the process easy! Needless to say this sale had its share of holdups and setbacks, all of which were my fault! From the check being in my wife’s name, my horrendous picture of said check and then my wife and I not signing the check before overnighting it and the paperwork back! Through the whole thing Jan rolled with the punches and kept the deal together, staying relaxed and professional the whole time! She really did keep the deal alive! And then last but not least my man Bryant steps in and saves the deal once again by supplying me with a carrier to deliver our vehicle for less than half of the other quotes I was getting on my own. And this service turned out to be excellent! Thank’s Bryant! I must tell you I really wish that this dealership was in my area because they would have a patron for life in the Cooper family of 7!! With such a wonderful experience you might just have one from Bucks County Pennsylvania anyway!! Thank you again guys, a job well done!
Sincerely, Mike Cooper
"The workers there were all speedy, helpful, and kind,..."
The workers there were all speedy, helpful, and kind, especially those working in the service department. Thank you for your help with my many questions too! Great service and thank you!
"Donley of Shelby made it easy to purchase a new vehicle..."
Donley of Shelby made it easy to purchase a new vehicle it was a great experience. Service department took care of everything. Do recommend them.
"This is a great dealership to work with. Very friendly..."
This is a great dealership to work with. Very friendly staff, great inventory, easy to do business with. Will definitely do business with them again.
"Very attentive. Did a great job. He new his job and did a..."
Very attentive. Did a great job. He new his job and did a great job!! I will deffinently be back!! I would recommend very highly
"Always treated great when I have to service my vehicle...."
Always treated great when I have to service my vehicle. Never any problems scheduling and always work me in somehow. Andy and the guys in service are top notch.
"Service is fast in and out, Chris and Andy really stay on..."
Service is fast in and out, Chris and Andy really stay on top of things. Always treat me like family. I bring all my personal and work trucks into the service department. Fast and a fair price.