Bryant Ward
Bryant Ward at Serra Chevrolet

Bryant Ward

Service Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.1
163 Reviews
4.1

163 Reviews

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163 Reviews of Bryant Ward

September 23, 2025

Dealership Rating
Employee Rating

I was told they had the part twice before they actually installed it. I had to take the car 3 times for a recall repair. Told me it would take approximately 1 1/2 hours but I waited almost 4 hours. More

by M.K.
Service Time
Service Communication
Recommend Dealer
No

September 22, 2025

Dealership Rating
Employee Rating

If I have to say anything that could be better it would be the update communication More

by ARoberson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2025

Dealership Rating
Employee Rating

Excellent customer service great all the way for everything. Great wait time . Waiting section clean More

by gp10351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRYANT WARD

September 19, 2025

Dealership Rating
Employee Rating

Big Liars I will not ever take another vehicle there again not even for an Oil change More

by mrnance5000@yahoo.com
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Angelina Attitude was terrible

September 19, 2025

Dealership Rating
Employee Rating

Came in to purchase a vehicle for my daughter they provided fast friendly service my sells rep was A1 More

by derrick_mathews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

Fast, friendly and easy! ! Took care of all my needs. Would definitely recommend for your service needs! More

by twturnerdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Silverman, Rodney Huffman

September 18, 2025

Dealership Rating
Employee Rating

The place was clean ,no wait time Monday, clean bathroom and the service rep. Was glad l stopped by & oil change a little over an hour. Great. More

by Waltonarlington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

My service was horrible, I took my truck back 3 times for squeaking brakes and I still have the same problem. I paid over $ 2,000.00. My brakes are still squeaking . I not pleased at all with the results. More

by jamesjc013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 18, 2025

Dealership Rating
Employee Rating

My service technician was Armand he was very professional and polite the time it took to service the car was minimal More

by reginamillen238@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armand

September 13, 2025

Dealership Rating
Employee Rating

My service adviser was very good. And my vehicle was ready in a timely manner. More

by Baorenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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