Bryant Ward

Wait time for diagnosis and the inability to make an appointment for same day diagnosis is a negative. Everything else including the actual work performed was excellent appointment for same day diagnosis is a negative. Everything else including the actual work performed was excellent More

by Igerling Verified Customer Verified Customer

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Chris Wilson is the best! I wouldn’t take it anywhere else because of his fantastic service. I wouldn’t take it anywhere else because of his fantastic service. More

by hughesangie Verified Customer Verified Customer

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We have used this dealership since 2011 when we purchased a Silverado pickup that we still have! a Silverado pickup that we still have! More

by crm6801 Verified Customer Verified Customer

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I am very please with the respect and service I get from Serra Chevrolet. Service alway done in a great timing manner. The shuttle driver is excellent. Serra Chevrolet. Service alway done in a great timing manner. The shuttle driver is excellent. More

by carl_sowden Verified Customer Verified Customer

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My tires was not rotated at oil change service and cannot even get car washed even get car washed More

by njwilliams25 Verified Customer Verified Customer

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Communication could have been better! I was never told the official diagnosis on my vehicle! I was never told the official diagnosis on my vehicle! More

by bmcannon9010 Verified Customer Verified Customer

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I was brought my truck in for one thing, and they kept trying to tell me that it was for something else. I brought it in for the engine light on when they kept trying to tell me was in for the air conditi trying to tell me that it was for something else. I brought it in for the engine light on when they kept trying to tell me was in for the air condition. More

by jeffreyhawkins02 Verified Customer Verified Customer

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My car was here for over 48 days. Communication with staff and managers were horrible. I have contacted corporate already for terrible service Communication with staff and managers were horrible. I have contacted corporate already for terrible service More

by Jeray Verified Customer Verified Customer

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Whoever the new service manager is deserves kudos! ! I was definitely not gonna use this dealership for service anymore because of rude advisors in the past. My wife had already taken the vehicle in be ! I was definitely not gonna use this dealership for service anymore because of rude advisors in the past. My wife had already taken the vehicle in before I thought to tell her. Luckily the service manager was out on the floor & made sure our vehicle was checked in & taken back. I've purchased 5 vehicles from this dealership over the years & seen the customer service decline. After this experience we'll definitely go back to see if it continues. More

by pdubb87 Verified Customer Verified Customer

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Was very fast and everyone was friendly. I enjoyed the way they made me feel comfortable I enjoyed the way they made me feel comfortable More

by katphelps1 Verified Customer Verified Customer

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