Bryant Ward

Every time I come to the service department there are totally new advisors. They are not helpful or welcoming you just kinda stand around and wait for someone to look at you. I dread going to this place. totally new advisors. They are not helpful or welcoming you just kinda stand around and wait for someone to look at you. I dread going to this place. More

by mrbobbylarry Verified Customer Verified Customer

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Anthony did a great job assisting me. I would recommend Serra to anyone. They are honest and loyal. I would recommend Serra to anyone. They are honest and loyal. More

by tjharts Verified Customer Verified Customer

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Hi I was very pleased with the evening shift. In and out, After the oil change all other hit the fan, needed new battery, need tire air leaking, need transmission fluid change. All those items co In and out, After the oil change all other hit the fan, needed new battery, need tire air leaking, need transmission fluid change. All those items cost lots ofo ey More

by Amandabowles123 Verified Customer Verified Customer

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Straightforward buying process. Good communication. Allowed me to purchase the vehicle remotely without stepping in to the dealer. Good communication. Allowed me to purchase the vehicle remotely without stepping in to the dealer. More

by hcdelano7 Verified Customer Verified Customer

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They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finally fixed total bill was over $4000 and they didn't offer any type of rebate and inly a very small discount for the lack of follow through. A rebate or some type of olive branch would have gone a long way to providing some piece of mind More

by ANTHONY DAWE Verified Customer Verified Customer

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I was greeted by very frindly service advisors and they communicated about my vehicle's needed repairs every step of the way. Their repair time was very reasonable. communicated about my vehicle's needed repairs every step of the way. Their repair time was very reasonable. More

by tbolling Verified Customer Verified Customer

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Everyone at Serra is so friendly and helpful. I’ve never had a bad experience here. I’m always impressed how fast the service is and how well the team communicates expectations.. I’ve never had a bad experience here. I’m always impressed how fast the service is and how well the team communicates expectations.. More

by hhholt Verified Customer Verified Customer

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Services were good, Service Advisor was polite but needed to work on communication. Had to call him to find the status of my vehicle. to work on communication. Had to call him to find the status of my vehicle. More

by Joenave01 Verified Customer Verified Customer

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Everyone was friendly and organized I was very pleased with how everything was ready when I returned to pick up the truck with how everything was ready when I returned to pick up the truck More

by larry.hardin Verified Customer Verified Customer

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Very helpful and did what he said and in a timely manner,very nice guy to deal with and knowledgeable manner,very nice guy to deal with and knowledgeable More

by rdh931 Verified Customer Verified Customer

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