Bryce Jones

Bryce was great to work with. I am loving my new Sienna. I am hopeful the service department will be as efficient and helpful. I have heard some issues but no personal experien I am loving my new Sienna. I am hopeful the service department will be as efficient and helpful. I have heard some issues but no personal experience yet. More

by gkbane Verified Customer Verified Customer

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Both Bryce in Sales and Jason in Finance were friendly, knowledgeable, and professional. They presented straightforward options regarding the purchase and financing of my new vehicle, and at this point in knowledgeable, and professional. They presented straightforward options regarding the purchase and financing of my new vehicle, and at this point in my life, I really appreciate it. More

by joemorris84 Verified Customer Verified Customer

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Good experience buying a vehicle. Sales staff was helpful and friendly, not pushy at all! Sales staff was helpful and friendly, not pushy at all! More

by bmoore30 Verified Customer Verified Customer

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They went to great lengths to get the vehicle we wanted. They were courteous and helpful. They explained options for this model of vehicle. They were courteous and helpful. They explained options for this model of vehicle. More

by bhartley.wbf Verified Customer Verified Customer

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This is the second vehicle I’ve purchased from Carver Toyota and it was an extremely smooth experience from start to finish. Due to an accident, I was in need of a new car and Bryce found me exactly what Toyota and it was an extremely smooth experience from start to finish. Due to an accident, I was in need of a new car and Bryce found me exactly what I was looking for and got it to the dealership for me super quickly. They were super understanding of some changes and delays caused by insurance and other external factors and had me in and out of the dealership with everything, including financing, squared away in under an hour. More

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The dealership was friendly and courteous throughout the entire experience. Met with respect and kindness during my purchase. entire experience. Met with respect and kindness during my purchase. More

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Not very polite. Definitely not a customer first experience. The service advisor definitely needs some training in customer service. Rather than arguing with a custom Definitely not a customer first experience. The service advisor definitely needs some training in customer service. Rather than arguing with a customer about things the response and the actions should’ve been. Let’s go find out what we can do to see where we have this misunderstanding. She argued with me about having an extended warranty that I had paid $3200 for telling me that I didn’t have one. And then saying well you need to go upfront and find out why it’s not here. Would someone spend $45,000 at your dealership they should definitely be treated with a little more respect. I was not being rude with her, but definitely questioning the charges of the bill. Given the fact also that I had a platinum extended warranty. I think there needs to be better coordination Between the finance people, the sales people, and the people in service. More

by Indy66 Verified Customer Verified Customer

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I did most of the process remotely and it went very smoothly. I am happy with the overall experience.! smoothly. I am happy with the overall experience.! More

by doconnor42 Verified Customer Verified Customer

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Always great experience working Bryce and carver for our auto buying experience. Bryce is the best! auto buying experience. Bryce is the best! More

by MGDAVIDSON5 Verified Customer Verified Customer

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Shea is an exceptionally friendly knowledgeable salesman and very personal. He was kind enough to come out to my home after work late evening and fixed programming issue on my newly installed homelink syste and very personal. He was kind enough to come out to my home after work late evening and fixed programming issue on my newly installed homelink system. More

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