Bryce Pratt
Bryce Pratt at Jaguar Land Rover Sacramento
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Bryce Pratt

New Sales Manager

Jaguar Land Rover Sacramento

3210 Auburn Blvd
Sacramento, CA 95821

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4.5
10 Reviews

Dealership Experience

1 yr, 10 mos

4.5

10 Reviews

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10 Reviews of Bryce Pratt

May 13, 2024

Dealership Rating
Employee Rating

Sales process was laborious (took 3 hours from time I said I wanted the vehicle I bought). Sales manager was reasonably accommodating in arriving at a trade-in value for my Range Rover. Finance was distr More

by DROBERTS95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Launitz

May 14, 2024

Jaguar Land Rover Sacramento responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

April 29, 2024

Dealership Rating
Employee Rating

Hands down, the best experience I have ever had when it comes to purchasing a vehicle. The professionalism I received from Karan Sood, Bryce and Summy Rayyan was exceptional! I will be seeing this team ag More

by hasabumutima23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Jaguar Land Rover Sacramento responded

Here at Jaguar Land Rover Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

April 28, 2024

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Employee Rating

By far, the best experience I have ever had in purchasing a vehicle. Of which, have been 6 previous Range Rovers. The professionalism, from Peirce McDermott was outstanding! I’ll be seeing him again in 3 ye More

by SLKUYKENDALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Jaguar Land Rover Sacramento responded

Thank you, Sammi! It's great to hear that Peirce and Casey were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaguar Land Rover Sacramento! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

March 17, 2024

Dealership Rating
Employee Rating

Do not trust. They do not back what they say after sale. Lack of honesty. More

by Gregrayorrgregrayorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Jaguar Land Rover Sacramento responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. James Gabbard Service Manager jgabbard@niello.com (916) 283-7219

December 09, 2023

Dealership Rating
Employee Rating

The staff was knowledgeable, friendly, and a pleasure to interact with. Including Abe, Steve and Brandon! More

by ROXANNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abe Prasad , Steve Townsley

Dec 11, 2023

Jaguar Land Rover Sacramento responded

Roxanne, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Steve, Abe, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

December 01, 2023

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Employee Rating

Best customer service I’ve experienced when buying a car. First class facility and very informative experience people. More

by JWHUNT0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2023

Jaguar Land Rover Sacramento responded

Thank you for choosing Jaguar Land Rover Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

December 01, 2023

Dealership Rating
Employee Rating

They were pleasant attentive and expert in how the car operates and sets up for us a new owners. We are very pleased with the dealership. This is the 8th car we have bought over the last 20 years from t More

by RDOYLE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Gonzalez, Phillip Barna , Peter Alexan, Steve Townsley

Dec 03, 2023

Jaguar Land Rover Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate you being a loyal customer! We will share your comments with our team, and we look forward to working with you again. Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

November 21, 2023

Dealership Rating
Employee Rating

Great manager. Great sales rep. Great used car manager. Awesome team. My second car from them in 45 days. Will come back More

by MAJEDABRICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Thomas, Shane Launitz, Edgar Gonzalez, Phillip Barna , Michael Martinez, Ted

Nov 22, 2023

Jaguar Land Rover Sacramento responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

October 30, 2023

Dealership Rating
Employee Rating

I am very happy with the customer service that Inreceived from Bryce and Edgar. This dealership Has winners on its tra More

by MAJEDABRICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Gonzalez

Oct 31, 2023

Jaguar Land Rover Sacramento responded

We appreciate you taking the time to let us know! We are truly lucky to have amazing people like Bryce and Edgar on our team here in Sacramento. We will make sure to pass your kind words along to them!

August 02, 2023

Dealership Rating
Employee Rating

I came in pretty much knowing what I wanted. I knew as soon as I saw the vehicle I purchased that I wanted it. Karan was very professional and met all my needs. Bryce handled the paper work and More

by CMMCHUGH08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Sood

Aug 09, 2023

Jaguar Land Rover Sacramento responded

Thank you for the lovely review! Aren't Karan and Bryce great? We're so happy to hear that they made your recent purchase experience a great one. Please let us know if we can help with anything else!

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