Bryce Pratt
Bryce Pratt at Land Rover Rocklin
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Bryce Pratt

Sales Manager

Land Rover Rocklin

4545 Granite Dr
Rocklin, CA 95677

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Bryce Pratt

April 16, 2025

Dealership Rating
Employee Rating

Andre was knowledgeable, professional and a pleasure to work with. He was very helpful ion making sure our Defender was complete> More

by WJATK53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Inocelda, Elias Khoury

Apr 17, 2025

Land Rover Rocklin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Land Rover Rocklin! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

April 15, 2025

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Employee Rating

Very helpful staff and great inventory. Highly recommended. Nice showroom and amenities. If you are looking for a new car, check them out! More

by JHNKT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Oldham, Richard Huth

Apr 15, 2025

Land Rover Rocklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover Rocklin! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

April 10, 2025

Dealership Rating
Employee Rating

First of all, you have a beautiful show room with a nice staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we le More

by DOUGLAS15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 10, 2025

Land Rover Rocklin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 28, 2025

Dealership Rating
Employee Rating

I have bought several cars from this dealer. I was asked to add a latter to my car. They never told me that they would drilll wholes in the body of the car and that if I ever decided to remove t More

by MARVIN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Wellington

Mar 31, 2025

Land Rover Rocklin responded

Thank you for your feedback, Marvin. I truly regret that your experience didn’t meet your expectations. We worked hard to ensure you were happy with your purchase, including offering a great deal on the Defender and accommodating your personal request for a roof rack and ladder. We explained how the ladder and rack installation worked, which is the factory method for install specific to Land Rover. Regarding the complimentary installation of the ladder, we made sure to follow up when you expressed concerns about the potential for water damage and rust, connecting you with our lead factory trained technician for further clarification prior to the install. If we have failed to communicate better, I apologize. I’m sorry that the road noise from the roof rack caused you discomfort. When you reached out, we promptly arranged for the removal of the rack to address the issue. I genuinely appreciate your continued communication, and we’ve always aimed to go above and beyond to meet your needs. I again apologize for your frustrations and I’m sorry you’ve decided not to return. Should you change your mind, we are always here to help. Thank you again for your feedback. Eddie Thomas, General Manager.

March 16, 2025

Dealership Rating
Employee Rating

Faxin, Austin, and Richard were all great and easy to work with. They did a great job with helping us purchase our dream car. Thankful for Land Rover in Rocklin for all there help. More

by CHARANJITNIJJAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Land Rover Rocklin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover Rocklin. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 11, 2025

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Employee Rating

Neil, Austin, karan all were excellent in their departments and made this is whole process extremely smooth and easy! it was such a pleasant experience, that blow me away completely. Customer se More

by ZAHEER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Land Rover Rocklin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Neil, Austin, and Karan here at Land Rover Rocklin are glad to have you as a customer. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 04, 2025

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Employee Rating

The sales team provided Outstanding support, knowledge and professionalism. We came away appreciating the experience. We would definitely recommend them to others. More

by SMILLERSYLVIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Faxon Rutledge , Ciara

Mar 04, 2025

Land Rover Rocklin responded

Thank you so much, Sylvia, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Land Rover Rocklin! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 03, 2025

Dealership Rating
Employee Rating

Faxon and Bryce were very cool to work with, everything went real smooth from the test drive with Faxon to the finance part of it too. More

by ERIKA.TERREROS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Land Rover Rocklin responded

Erika, we are very happy to hear that Faxon and Bryce provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

January 28, 2025

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Employee Rating

Thank you for all the help you gave me I love to deal with you all More

by NOORHK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Huth

Jan 28, 2025

Land Rover Rocklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

January 05, 2025

Dealership Rating
Employee Rating

The Best Experience by far with a dealership so friendly . Thank you again to all. More

by KENDRALEEHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Inocelda

Jan 06, 2025

Land Rover Rocklin responded

Thanks, Kendra, for sharing about your experience with Land Rover Rocklin. We appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

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