Burrell Henry
Burrell Henry at Heritage Cadillac

Burrell Henry | Page 4

Service Consulant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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4.7
111 Reviews
4.7

111 Reviews

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111 Reviews of Burrell Henry

October 07, 2021

Dealership Rating
Employee Rating

Very helpful staff and great atmosphere. Helped me understand how to install battery in my remote. Clean area while waiting for car. More

by r.pavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Heritage Cadillac responded

Thank you for this great review! We are happy to hear you enjoyed getting your vehicle serviced with us. Come again!

September 24, 2021

Dealership Rating
Employee Rating

your employees are always courteous, friendly & willing to help you address your automotive concerns no matter what mood you may be. More

by jim
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman , Mark Brennan, Kathleen Clapper, Roger Fowler, fran

Sep 28, 2021

Heritage Cadillac responded

Jim, thank you for the kind review! We are so happy to hear you have enjoyed working with our team. Come again soon!

July 27, 2021

Dealership Rating
Employee Rating

Burrell handled in a prompt and friendly manner. I waited for the car and was in and out in less than 90 minutes.washed as well. More

by Patrickjshannonjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Heritage Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

June 16, 2021

Dealership Rating
Employee Rating

Best service center for car repairs in the Chicago area. Always a pleasure to stop in for service and repairs. Thank you for taking great care of my cars. More

by joeczep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman , Mark Brennan, Kathleen Clapper, Linda Diaz, Roger Fowler

Jun 16, 2021

Heritage Cadillac responded

Wow, that is quite the compliment. Thank you for entrusting us with your cars. It was our pleasure to serve you and we look forward to working with you again soon!

May 23, 2021

Dealership Rating
Employee Rating

Linda, Chris and Burrell made things very easy for me and kept me informed step by step about the repair work of my car. Everything is great. More

by sanjo1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan, Linda Diaz, Charles Hughes, Chris (collision)

Jun 16, 2021

Heritage Cadillac responded

We will be sure to let the team know how much you enjoyed working with them during your service trip to the dealership. Thank you for this wonderful review!

Jun 16, 2021

sanjo1223 responded

No Problem!!

May 14, 2021

Dealership Rating
Employee Rating

I was very pleased with the assistance provided by Service Advisor Burrell Henry. He was very knowledgeable, courteous, and suggested service at the most economical cost. More

by GM Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Heritage Cadillac responded

Thank you so much for this 5-Star Review! Burrell will love to hear all of the kind words that you left. If you need anything in the future, don't hesitate to ask!

April 28, 2021

Dealership Rating
Employee Rating

Burrell, service advisor, was very helpful informing me of maintenance that my car required. Sue at the cashier desk was very pleasant to deal with. More

by Lindaamditis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2021

Dealership Rating
Employee Rating

Burrell is always super to work with. I was offered a loaner vehicle but chose to wait did the service and it was shorter than expected More

by nbahav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

Since I have to write 25 words, I'll just sum it up as being one of the best Cadillac dealerships I've been to. More

by JawFixr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman

April 16, 2021

Dealership Rating
Employee Rating

Henry is wonderful. He explains everything, keeps us posted and is an asset to Heritage. We trust Henry and will always go to him for our service. More

by stjohnjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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