Burrell Henry | Page 5

Very customer focused! Considered the customer needs, at each stage of the visit! Ladies at check out & answering phones were wonderful too! Thanks to all! each stage of the visit! Ladies at check out & answering phones were wonderful too! Thanks to all! More

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I love Hertiage Cadillac, they treat me like I’m family and always take care of my car needs. It’s my dealership of choice. Thank you all. and always take care of my car needs. It’s my dealership of choice. Thank you all. More

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Mr. Henry, Got me in right away. Got my car fix and available for pickup in a timely fashion. And always suggest the best service available. Thank you, Mr. Henry available for pickup in a timely fashion. And always suggest the best service available. Thank you, Mr. Henry More

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Heritage operates as you would expect a Cadillac Dealer should. Courteous service, exemplified by Mr Burrell Henry, Service Consultant, who listens to your problems and takes appropriate care of your issu should. Courteous service, exemplified by Mr Burrell Henry, Service Consultant, who listens to your problems and takes appropriate care of your issues. Great dealership, purchased two Cadillac’s there, hope to buy more! More

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Service as always excellent. I would suggest that you cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. More

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Mr Henry was helpful and thorough. He got me in and out of the service department quickly, and did so in a friendly and kind way. of the service department quickly, and did so in a friendly and kind way. More

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The service is always spectacular but unfortunately now the new 2021 Caddys are so complicated technology wise after 20 minutes I gave up trying to put music on & I drove home. They are made now for 16 yea the new 2021 Caddys are so complicated technology wise after 20 minutes I gave up trying to put music on & I drove home. They are made now for 16 year olds; not 60 year olds. I will not be purchasing any more Caddys if they remain too confusing to use! More

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I cannot say enough about Burrell. In addition to being knowledgeable and professional he really listens when I describe the reason for bringing in my car for service. Especially if it is an intermittently knowledgeable and professional he really listens when I describe the reason for bringing in my car for service. Especially if it is an intermittently occurring issue. More

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Always a great experience and customer service was excellent. Thanks for your hospitality and the car wash was spectacular today. Merry Christmas and Happy New Year!! excellent. Thanks for your hospitality and the car wash was spectacular today. Merry Christmas and Happy New Year!! More

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Very accommodating. .Easy in and out. I depend on Heritage and Burrell’s assistance. Knowledgeable, professional and personalized. Greatly appreciated. Keep up the good work! Heritage and Burrell’s assistance. Knowledgeable, professional and personalized. Greatly appreciated. Keep up the good work! More

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