CJ Jacobs | Page 2

All around great experience! I found myself visiting Serra after having a bad experience at the dealership down the street from my house. I actually just wanted to stop in and see I found myself visiting Serra after having a bad experience at the dealership down the street from my house. I actually just wanted to stop in and see a certain truck in person. I’m really glad I was able to meet the salesman Patrick Kemokai because he and his wonderful support staff(C.J., Kellie and Vince just to name a few) were able to help me get into a great new truck for cheaper than I expected! A+ to everybody at Serra!! More

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Nicest sales staff ever! This was my first direct experience making a car deal. I knew what I wanted, but had a budget to keep. My salesman spent a lot of time with me to fi This was my first direct experience making a car deal. I knew what I wanted, but had a budget to keep. My salesman spent a lot of time with me to find just the right car. I love my Chevy Equinox! Many thanks to Jeff and CJ. The other staff were also friendly and helpful. Everyone smiled and greeted me, held doors, etc. More

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Great staff! I couldn’t recommend a better Chevy dealer. The staff were top notch in responding to my families needs and getting us in the car we needed for the pr I couldn’t recommend a better Chevy dealer. The staff were top notch in responding to my families needs and getting us in the car we needed for the price we could afford! More

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Excellent salesmanship and customer service!! The entire staff was friendly and helpful! This is my second purchase from Serra dealership and I plan to continue to recommend this dealership to fri The entire staff was friendly and helpful! This is my second purchase from Serra dealership and I plan to continue to recommend this dealership to friends and family. More

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Joyce is awesome! I originally had another car salesman named TJ who was was rude, obnoxious and when I asked what type of car can I get his response was something with I originally had another car salesman named TJ who was was rude, obnoxious and when I asked what type of car can I get his response was something with floor mats. He quickly judged me off my challenges credit which was very discouraging. I made a complaint to the Sales Manager, CJ, and he quickly directed me to Joyce. Both CJ and Joyce were very professional and caring. I will purchase other cars from her in the future. Vince in finance was great too. More

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Great Experience - Always! Leased, purchased and serviced many vehicles at Serra Chevrolet for over 15 years. Always a pleasure to deal with the Serra Team!!! I live by 5 o Leased, purchased and serviced many vehicles at Serra Chevrolet for over 15 years. Always a pleasure to deal with the Serra Team!!! I live by 5 other Chevy dealerships (2 with in minutes of my home) but come to Southfield to do business the Serra. *Very patient in our selection process on next vehicle (sometimes driving Bob a little crazy). *Mike Foster always helping me with different issues (getting me in/out quickly) and especially taking care of my 2007 Corvette when needing attention. *Jeremy, CJ and Greg always visible and making us feel at home! More

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I had an amazing experience I went to purchase a new vehicle. Matt took very good care of me. He was very professional and knowledgeable. I told him what I wanted and didn't want I went to purchase a new vehicle. Matt took very good care of me. He was very professional and knowledgeable. I told him what I wanted and didn't want and he didn't veer. He even went as far as to personally move my children's (2) carseats from the old vehicle to the new vehicle. He even took the time to properly mount them into the vehicle in the freezing cold temperatures. The sales manager CJ was also awesome. I would definitely recommend anyone in the market for a new vehicle to to see Matt. More

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Great Car Buying Experience Matt Poches and his team were great to deal with. Matt made the leasing of our new Traverse an easy process and we couldn’t be happier with our new c Matt Poches and his team were great to deal with. Matt made the leasing of our new Traverse an easy process and we couldn’t be happier with our new car. I would strongly reccomend Matt and Serra for anyone looking for a new Chevrolet. More

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Sierra more than a car dealer We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new c We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new cars I love them. More

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