CJ SCHALCH | Page 6

Awesome This dealership is absolutely amazing. Wonderful people with superb attitudes. I will definitely keep my business with this dealership. There's a grea This dealership is absolutely amazing. Wonderful people with superb attitudes. I will definitely keep my business with this dealership. There's a great selection of vehicles to choose from...and they CAN and WILL finance ANYONE More

by kujalamk74 Verified Customer Verified Customer

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Quick to sell ... slow to service!!! Service has not resolved my issues yet, nor have they called me during the past week to follow up on scheduling an appointment to do so. Service has not resolved my issues yet, nor have they called me during the past week to follow up on scheduling an appointment to do so. More

by 2doggieluvs Verified Customer Verified Customer

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Choose who you deal with wisely I was there for 8 hours before i even got my car.First day me driving off i heard a squealing noise from the exhaust.contacted the 3 and visited them I was there for 8 hours before i even got my car.First day me driving off i heard a squealing noise from the exhaust.contacted the 3 and visited them 4 times over by service,service said they would talk with them on replacing it.2 days later dash lights flickered on and off n stalled out in tge middle of the road but restarted.i contacted my sales n he said bring it in.while attempting to drive it the battery caught on fire only had the car for 8 days by this time.Contacted them when the fire happened and they werent trying to help me get the car towed let alone help me get a rental.after 4 hours of calling my isurance company me not knowing that its not my insurance companies job to repair damages to a vehicle that i just recently financed they finally agreed to get me a rental n fix my car.I requested the day i got my car back n until this day paperwork on the work they did on the car and have not recieved it.I was told prior to even seeing the car that it had been checked and serviced.Only good i received really is a full tank of gas after everything. More

by nana30 Verified Customer Verified Customer

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Sam, CJ,and Chad did a excellent job. In comparison to Southern Nissan in fort Myers. Southern Nissan have the worsted customer services. They like to judge their clients. If you look like In comparison to Southern Nissan in fort Myers. Southern Nissan have the worsted customer services. They like to judge their clients. If you look like you can't afford their inventory, they'll try to get rid of you ASAP. Not my cup of tea their. Love my vehicle. Thanks Harbor Nissan. Loc More

by seaplus36 Verified Customer Verified Customer

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Great. Easy going only was in there over 2 hrs great job Very friendly in and out and gotI wanted. Great job Cj has been there every time I need service or when it is time to renew my lease Very friendly in and out and gotI wanted. Great job Cj has been there every time I need service or when it is time to renew my lease More

by burmac5112 Verified Customer Verified Customer

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Good people willing to help bought my car and they worked with me no high pressure they were very friendly and never seemed bothered by the amount of time it took very attantive bought my car and they worked with me no high pressure they were very friendly and never seemed bothered by the amount of time it took very attantive More

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Excellent Very courteous and professional in every way. The staff couldn't have done more to make my buying experience a very pleasant one. CJ was so comfort Very courteous and professional in every way. The staff couldn't have done more to make my buying experience a very pleasant one. CJ was so comfortable to work with and truly worked hard to meet my criteria. More

by gatewayinfo Verified Customer Verified Customer

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Worst experience I have had buying a car This was not my first car buying experience by far. I am trying to get that fresh start after a divorce and decided to give them a try to help. I was This was not my first car buying experience by far. I am trying to get that fresh start after a divorce and decided to give them a try to help. I was kept in the dark about what cars were available for the financing program. I kept asking what I had to chose from, and they kept telling me it depended on my amount approved for. This never even produced a list of vehicles on the program. I spent 3 hours at the dealer on the first day, and this was the beginning of the down-slide of their service. There were 3 salesmen hovering over me at this point, yet not one of them could answer any of my questions regarding what vehicles were for me. This should have been my first clue. DAY 2... I got there at 11 am and sit there for over an hour before anyone acknowledged me beyond a a nod or hello. The excuse I kept getting later was sorry, we were so busy. The salesman (who was obviously new, and didn't care about his job) kept walking around "looking busy" and not doing anything. The sales manager, was constantly having to redirect this salesman back to the tasks. The program manager, was to busy to even "recognize me" from the day before when he was hovering over me. After an hour, another salesman came to me and informed me that he was transferred to being my salesman now, and said he would be with me shortly. It wasn't until 5 pm that I was finally shown a small selection of cars hand picked for me. 3 to be exact, 1 of which they couldn't find. My test drive consisted of a whole 2 mile round trip. Finally around 6 I started getting rushed through as if they wanted to seal the deal before they closed. This was worse than being ignored. Before I knew it, THEY picked which car I was getting, had my contract printed, and was asking me to start signing papers. I didn't know how much this was going to cost, how long, or even how much my payments were. The payments were no where near my requested amount they PROMISED they could get me into. it was almost double. Now that I have bought a car with them, it seems they have forgotten me, and don't care about fulfilling their service agreement. It has a noise in the transmission (which they tried to xx me into the idea there was an altoids mint can lodged in the engine somewhere) and couldn't reach it. UMMM this tells me they don't care. When I complained about the brakes, they told me to just drive on them and it will be okay. When I told them about the water standing in the trunk, it was written off as how the car was parked on their lot. This car is a lemon and I regret that I have done business with them. If I wouldn't have asked about the disabling device, the warranty, or the terms of the contract, then I would not have been informed. Terrible service indeed. There was a $25 dollar gift card giveaway at the time and I never even received it. After purchase, I was informed the following day, I needed to drive back for more info they needed due to their rush to get me out of there with a purchase. I thought that Harbor Nissan would have been a better choice than some of these buy here places you see all over. Guess I was wrong. Never again will I use this dealer. Never will I ever send anyone here either. More

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good service Had a great experience! Very helpful in getting me into a car.,appreciate the time they took with me. Thank you very much for your help. Had a great experience! Very helpful in getting me into a car.,appreciate the time they took with me. Thank you very much for your help. More

by lighthouseluvr85 Verified Customer Verified Customer

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recieved top dollar for my trade I saw a one-owner Honda Element with a stick - price was ok - I thought a tad high perhaps but they gave me top dollar for my trade and we met in the I saw a one-owner Honda Element with a stick - price was ok - I thought a tad high perhaps but they gave me top dollar for my trade and we met in the middle. Friendly service - good overall "feel". More

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