COLBY SHAFFER

Great service. Ready when promised. Glad weather was good while waiting outside. Happy to participate; but requiring 25 words is a real deterrent to participate while waiting outside. Happy to participate; but requiring 25 words is a real deterrent to participate More

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Good service and like the phone communications and maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. More

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Colby has great customer service skills . When I arrived he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . More

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RECALL NOTICE SUNROOF EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt wi EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt with: COLBY SHAFFER at Mercedes-Benz of Long Beach WAS HELPFUL & VERY PROFESSIONAL More

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Serviced my car, service B. Mercedes Benz of Long Beach takes excellent care of my car. Additionally, they remind me when service is needed. They even pick your car up and home a Mercedes Benz of Long Beach takes excellent care of my car. Additionally, they remind me when service is needed. They even pick your car up and home and offer you a loaner. More

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Excellent Service Colby was my service rep and he was Superb. He was friendly, informative, and attentive to all. He listened to all your questions and concerns. Colby was my service rep and he was Superb. He was friendly, informative, and attentive to all. He listened to all your questions and concerns. More

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Ask For Colby ! I have taken my two cars to Mercedes Benz of Long Beach for service for years. I always ask for Colby. He is friendly, cheerful and is always happy to I have taken my two cars to Mercedes Benz of Long Beach for service for years. I always ask for Colby. He is friendly, cheerful and is always happy to accommodate my requests. He keeps me informed of the work and progress of the service. I feel confident with his honest advice and excellent knowledge and expertise. More

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Efficient and friendly service from everyone. A a a a a Efficient and friendly service from everyone. A a a a a a a a a a a a a a a a a a a Efficient and friendly service from everyone. A a a a a a a a a a a a a a a a a a a More

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My service manager, Colby, and technician, Danally, really exceeded my expectations. Both went above and beyond to ensure I had the best customer service/ car servicing I could get. Very grateful I was really exceeded my expectations. Both went above and beyond to ensure I had the best customer service/ car servicing I could get. Very grateful I was able to work these fine gentleman! More

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Outstanding Service I can always expect excellent service at Mercedes-Benz of Long Beach. Honest assessment and courteous treatment is much appreciated. Colby Shaffer is I can always expect excellent service at Mercedes-Benz of Long Beach. Honest assessment and courteous treatment is much appreciated. Colby Shaffer is the best, More

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