Cale Wood

Since 2021 I've owned a Ford Mach E. My vehicle in 2021 had a problem, an electric module went out and dealership ship worked tirelessly to resolve the problem, because at that time, sup My vehicle in 2021 had a problem, an electric module went out and dealership ship worked tirelessly to resolve the problem, because at that time, supplies were held up. Ford gave me an option since they could not get the module to repair the car they referred me to there zlemon Department. 10 Stars up to Ford. The Lemon Department reimbursed me made me whole plus, compensated me for my 3 month of inconvenience Thank you Ford I love my MachE4X. Great dealership. More

by jaminjt916 Verified Customer Verified Customer

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service crew were kind and answered all our questions. we had oil change and they took us in even though we didn't have an appointment. we got our vehicle back in a short time. we had oil change and they took us in even though we didn't have an appointment. we got our vehicle back in a short time. More

by MINISKIRTJOY Verified Customer Verified Customer

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Pleasant to deal with not super pushy about product but knowledgeable if you ask about it knowledgeable if you ask about it More

by prettymommy08 Verified Customer Verified Customer

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Great service, dropped off for my oil change appointment and was out of there within an hour. I was helped promptly and the customer service was exceptional. I will be going back for all my service needs. and was out of there within an hour. I was helped promptly and the customer service was exceptional. I will be going back for all my service needs. More

by YEAGERJESSE8 Verified Customer Verified Customer

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Nearest dealer for the product that we were looking for. The dealership was friendly and fair The dealership was friendly and fair More

by STEENER323 Verified Customer Verified Customer

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prompt, professional and courteous … always use Elk Grove Ford … easy to schedule appointments … go to dealer Ford … easy to schedule appointments … go to dealer More

by JKELKGROVE Verified Customer Verified Customer

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I enjoyed the service people very friendly, I will go back if I needed to. back if I needed to. More

by sealswillean Verified Customer Verified Customer

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Excellent and fast service went for oil change and in less than an hour well done less than an hour well done More

by Haile Verified Customer Verified Customer

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Staff were polite and service was efficiently provided. I will continue to use them for future service needs. I will continue to use them for future service needs. More

by nettiet Verified Customer Verified Customer

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Easy reservation made by phone. Quick initial process at the dealership. 20k checkup plus recall notifications on Mustang Mach e we completed in 2 1/5 hrs. Quick finalization of pap Quick initial process at the dealership. 20k checkup plus recall notifications on Mustang Mach e we completed in 2 1/5 hrs. Quick finalization of paperwork. The environment was very chill (not rushed or chaotic). This is now my preferred dealership for maintenance. More

by stevecostarella Verified Customer Verified Customer

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