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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 2

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
743 Reviews
4.5

743 Reviews

Write a Review

743 Reviews of Cale Wood

April 08, 2026

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Nice clean the people are very generous not a lot time to wait I like taking my car there More

by DEBRACLE47
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Recommend Dealer
Yes
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Apr 08, 2026

Elk Grove Ford responded

Thank you for sharing your experience. We’re thrilled you found our service area clean and our team generous with minimal wait while working on your Lincoln. We appreciate your loyalty and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 08, 2026

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Chairs in waiting room need replacing. It like your customers comfort doesn't matter much More

by CHARLEST707
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Recommend Dealer
Yes
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Apr 09, 2026

Elk Grove Ford responded

Charles, Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2026

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All was great thanks for the great service the sales dept rocks and always goes beyond More

by AnthonyFarris0
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Yes
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Apr 05, 2026

Elk Grove Ford responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 02, 2026

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Two days ago bought my explorer platinum from here. Demetrius walls was awesome with helping me as was the manager Tony also yesterday the manager I forgot his name helped me get my cargo mat which was More

by BIERDEMAN
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Recommend Dealer
Yes
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Apr 02, 2026

Elk Grove Ford responded

Thank you for choosing your Ford Explorer Platinum and for sharing how Cale and our parts specialist quickly resolved the missing cargo mat. It’s wonderful to hear the entire staff was kind and helpful during your visit. Enjoy every moment behind the wheel of your new Explorer. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 29, 2026

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Chris gave his best to help us and also the manager Kale . Thank you guys for helping us to get our new explorer. More

by JYBAUTISTA
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Recommend Dealer
Yes

Other Employees Tagged: Chris.is very helpful too he keep sending us message .i would say he is a good salesman.

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Mar 29, 2026

Elk Grove Ford responded

We’re glad Cale was able to assist you in getting your new Ford Explorer. Congratulations on the purchase. Thank you for the five-star rating. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 27, 2026

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Work was done in a timely manner. Check in process was very good. Waiting room was good, with a tv and coffee. Also there’s a Starbucks right across the street which is nice. More

by djohnpow
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Recommend Dealer
Yes
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Mar 28, 2026

Elk Grove Ford responded

It’s great to hear the Ford Escape service was completed on time. We’re glad the check-in process and waiting area with a TV and coffee provided a comfortable visit. We also appreciate you noting the convenience of the Starbucks across the street. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 27, 2026

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Adrian was so friendly! He has patience with my questions as well as professional. He quickly provide me with a ride home and my car delivery after the service. More

by GB
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Recommend Dealer
Yes
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Mar 27, 2026

Elk Grove Ford responded

Thank you for your five-star review. We’re pleased to hear our team offered friendly, patient assistance, arranged a ride home, and delivered your Ford Maverick promptly. Cale thanks you for sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

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Purchased vehicle before great team. Would definitely recommend the dealer to friends and family members. More

by E.PUCKETT
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Yes
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Mar 23, 2026

Elk Grove Ford responded

Thank you for trusting our team with the purchase of your new Ford and for recommending us to friends and family. We’re glad to hear you had a great experience. We look forward to helping you again in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

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So upset with the incident that followed me after my terrible oil change and how the quick lane handled the incident not offering me any compensation after my oil change ordeal More

by ROSE_MOSQUEDA
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Recommend Dealer
No
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Mar 23, 2026

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Rose. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 23, 2026

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Rose. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 18, 2026

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What is the point of making an appointment? ?? Took 3 hours and 25 minutes to get a simple oil change. I expected it to take an hour and would wait. Upon arrival for my appointment I was told t More

by 206FLYR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 22, 2026

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Mar 22, 2026

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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