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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 21

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
745 Reviews
4.5

745 Reviews

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745 Reviews of Cale Wood

June 29, 2025

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Employee Rating

Happy with the service but twice now I have wanted to get the ceramic coating which was part of my contract withe Elk Grove ford and have not been able to get it done and that was after driving from San Andr More

by chiefedyoung
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Workmanship
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Recommend Dealer
Yes
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Jun 29, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please give us a call regarding the ceramic coating. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 28, 2025

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Fast service called when car was ready to pick up. I used make an appointment online. More

by Paul
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Yes
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Jun 28, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 27, 2025

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In for the Works, thorough service and inspection, a lot of service for the price and a nice clean waiting room for the customers. More

by RICHARDBALAND
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Yes
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Jun 27, 2025

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 24, 2025

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Always get the most courteous and quick response for technical or question about availability and types of services More

by Tom
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Recommend Dealer
Yes

Other Employees Tagged: Service trch

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Jun 24, 2025

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 22, 2025

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Routine oil change takes 4hrs even though I was quoted 2hrs. So, the service was fine but I wouldn’t use this again for normal oil changes. More

by CHRISLASANCE
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Yes
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Jun 22, 2025

Elk Grove Ford responded

Thank you for bringing this to our attention, Chris, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 22, 2025

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Even though i arrived a bit early for my appointment, i was allowed to proceed and received great care. More

by jrafaelc
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

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Jun 22, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 22, 2025

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Friendly, honest. Gets work done in timely manner. Area clean and welcoming. Treat customers with respect More

by rmbaker78
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Recommend Dealer
Yes
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Jun 22, 2025

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 20, 2025

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Best experience with a car dealership ever! Good pricing negotiation. I highly recommend this dealership, as I had a great experience! More

by SIDKICK81
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Recommend Dealer
Yes
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Jun 20, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 19, 2025

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He was very prompt and provided useful information,did not have to wait long ,highly recommend. More

by Mohan
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Recommend Dealer
Yes
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Jun 19, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2025

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On my tramission issue, Brad in customer service at elk grove Ford was amazing. He was super friendly, always followed up and kept me informed on progress. Overall, the staff were are helpful. I also broug More

by Alan
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Recommend Dealer
Yes
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Jun 18, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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