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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 27

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
745 Reviews
4.5

745 Reviews

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745 Reviews of Cale Wood

April 16, 2025

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Employee Rating

Very helpful and quick! I will definitely be going back to this location the next time I need help. More

by GRACIEEPOOH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

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Apr 17, 2025

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2025

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Employee Rating

Great! Service was reliable and very good workers. I always buy and get vehicle maintenance from Elk Grove ford. More

by KAREN91sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2025

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Great customer service. Response time was good..great product knowledge. Was advised for the services More

by SACPDP007
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2025

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Employee Rating

Mike was Amazing as always! We have been here 4 times and each time Mike knew exactly what we were looking for was patient and listened to our needs and wants and helped with an More

by CECIMORA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike & Clay

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Apr 16, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 15, 2025

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Employee Rating

one word two words three words four words five words six words seven words eight words More

by DMARRONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quick Lane Employees

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Apr 15, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 12, 2025

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Employee Rating

Professional and courteous service. Would definitely recommend this location as top notch. Thank you for the great service. More

by jodihill428
Service Time
Recommend Dealer
Yes
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Apr 12, 2025

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 11, 2025

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Employee Rating

They fixed the problem in somewhat of a timely manner but there was no communication about my vehicle at all ! I had to work with my sales team to find out what was going on . More

by GREGORY.D.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel’s wood , Johnnie, Tony Ho.

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Apr 11, 2025

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 11, 2025

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Employee Rating

The people that I dealt with were very nice and very helpful. I was satisfied with my visit. More

by spenserkuntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 11, 2025

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Employee Rating

Great service as always, hopefully next time they will wash my acr also. Thank you More

by GARDME2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Wood

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Apr 11, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 07, 2025

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Employee Rating

I was told the repairs on my car would be completed in four business days. It ended up taking 13 business days to complete. Was not compensated for the delay. More

by vid_chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 11, 2025

Elk Grove Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Apr 11, 2025

Elk Grove Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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