Caleb Imboden

Excellent customer sales and service. Thanks to Jamie, she is truly a professional and very knowledgeable in all aspects of assisting me in purchasing a new vehicle. She went above and Thanks to Jamie, she is truly a professional and very knowledgeable in all aspects of assisting me in purchasing a new vehicle. She went above and beyond to ensure I found the right vehicle. Her passion, her expertise, her patients, and positive attitude made my day. I was only in the dealership initially for car repair service. Thanks to Caleb for excellent customer service in the service department. However, due to the cost for repair I had to purchase another vehicle. I have been a customer for over 10 yrs. I highly recommend the dealership for excellent sales and services. More

by KRAINEY56 Verified Customer Verified Customer

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Very satisfied with service with the exception of the charges for service B, which were somewhat expensive. charges for service B, which were somewhat expensive. More

by DRPANIAGUA Verified Customer Verified Customer

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These people have got to be the best in the nation. My experience has been that they have been very transparent and trustworthy in my purchases. Rosalyn Delph is great sales person that I highly trust My experience has been that they have been very transparent and trustworthy in my purchases. Rosalyn Delph is great sales person that I highly trust with any friend of mine in any age range. She is very considerate and concerned for your needs. Very open and never forget or over-promise. She introduced us to all of the service department personnel and managers which we thought was cool because that made us feel welcome by reaching out to us for a handshake a smile and a slight humorous gesture. Randy Ennis is very specific with a no nonsense approach with his research. The data he presents in deals are informative and factual. Randy made me feel as though the data and decisions are all yours, no sales pressure intended. I never felt as though I was purchasing a preowned vehicle or as a customer with less than new service! I felt like the guy that showed up to buy a $200,00 vehicle! Just like Randy Ennis, Jerrold Browning is data driven in what he presents. The decision is yours backed with the best advice from Jerrold you'll need to make a valued decision to protect your investment. I want my wife to drive nothing but the best from a dealership I trust and values my decisions that works best for my family's budget! More

by DAVLCRAWJR Verified Customer Verified Customer

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Team was awesome very friendly & helpful Gave me update on cost plus applied my military discount on cost plus applied my military discount More

by VICTOR.ROY Verified Customer Verified Customer

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Awesome service after the sale! Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. More

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Easy to schedule. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. More

by SADKINS0 Verified Customer Verified Customer

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Patti and team are very professional and accommodating. The dealership represents Mercedes exceptionally well. Very pleased with my experience. The dealership represents Mercedes exceptionally well. Very pleased with my experience. More

by wendysee8 Verified Customer Verified Customer

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Joseph Kemp was great to work with, found us exactly what we were looking for, worked with us on the numbers, and delivered a great experience. Was never too pushy and was the best car salesmen that I have e we were looking for, worked with us on the numbers, and delivered a great experience. Was never too pushy and was the best car salesmen that I have ever worked with. More

by Chrischunn87 Verified Customer Verified Customer

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Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. when it was finished, on time as agreed on. More

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Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same day. However, I left with the exact same issue. I returned the next day and was advised to try another fix. After that visit, not only was the original issue still unresolved, but now my key fob wouldn’t connect to the car either. After spending about 4 hrs there i was told to bring the vehicle back another day. Overall, I’m disappointed with the experience and the lack of effective resolution. More

by chaquita_barnes Verified Customer Verified Customer

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