Caleb Morgan

Thank you for your kindness and doing what you said you'd do, plus more! I called the dealership and was connected with Caleb in Service. After explaining my issue and the very poor experience I had wi do, plus more! I called the dealership and was connected with Caleb in Service. After explaining my issue and the very poor experience I had with another local dealership that created the issue and wanted $420 to fix the issue, Caleb asked that I bring my vehicle to him, he'd get me in immediate and have someone specifically assigned to help me. I was at the dealership an hour after our phone conversation, he introduced me to his colleague and 15 minutes later, my vehicle was returned, FIXED! The colleague went through several wheel lock keys until she found the correct one that matches my wheel, removed the wheel locks and replaced with new lugs. I asked where I can pay for the lugs and was told there would be no charge for the service or parts. What one dealership couldn't and WOULDN'T do for a customer, another exceeded all expectations and with pure kindness! Thank you so much - I will definitely use CB for my future new vehicle purchases and all services. Please give Caleb an "atta boy," high five and gold star! He could definitely teach others about customer service and how positive experiences evolve to repeat customer purchases! Thank you, again, Caleb! More

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Caleb is trustworthy, and a straight shooter. His candor and honesty is invaluable and much appreciated. Give that man a raise! His candor and honesty is invaluable and much appreciated. Give that man a raise! More

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