Caleb Sayers
Caleb Sayers at Capital Ford of Wilmington
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Caleb Sayers

Service Advisor

Capital Ford of Wilmington

4222 Oleander Dr
Wilmington, NC 28403

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Caleb Sayers

May 14, 2024

Dealership Rating
Employee Rating

Very good service, clean and fairly prompt. Friendly staff as well. Could use a dedicated waiting area tho. More

by MFLORES12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Vilardi

May 11, 2024

Dealership Rating
Employee Rating

Great job and very helpful and caring service reps and the job was successfully completed. More

by jmerritt5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 06, 2024

Dealership Rating
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The dealership provided excellent service. I bought the vehicle there and have always been treated very well there. More

by ELLIOTTRV
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Grundy, Joe Honeycutt

April 05, 2024

Dealership Rating
Employee Rating

The dealer was very helpful with getting a recall done on my Motorhome in short notice. More

by t
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 22, 2024

Dealership Rating
Employee Rating

Friendly, helpful and always kept me up-to-date with progress of work being done. More

by JRLJI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 17, 2024

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I've been taking my SUV to Capitol Lincoln in Wilmington, NC for over 4 years. The Customer Service Representatives are always cordial and helpful. They have a new facility for Lincoln Customers and it actua More

by POSTWALEED
Service Price Transparency
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Recommend Dealer
Yes

January 17, 2024

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Had a good service experience two weeks ago but a 3 dollar document storage fee?? Come on! More

by TONYRIBAUDO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Grundy

January 17, 2024

Dealership Rating
Employee Rating

Kyle Shaw is super friendly and professional. He always has a smile on his face. He always keeps me updated on my car. He is very concerned about explaining the needs of my car. I like the fre More

by NEVADAKOVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shaw , Stacey Vilardi

January 16, 2024

Dealership Rating
Employee Rating

The service team is always polite and professional. On many occasions there voluntarily went above and beyond reason to help out. More

by SUSAN34
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Caty Trouton, Kyle Shaw

January 16, 2024

Dealership Rating
Employee Rating

Not satisfied so far with getting my van serviced waiting on dash part for months More

by Mother8falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2024

Capital Ford of Wilmington responded

Good afternoon. I reached out a few days ago to see if I could assist in any way. My service advisor is also going to follow up with you. As I understand it there is a parts availability issue outside of our control. I apologize for the inconvenience. If there is anything we can do to expedite the process we will. Feel free to follow up at your convenience.

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