Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.4
97 Reviews
4.4

97 Reviews

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97 Reviews of Caleb Wight

June 24, 2026

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Employee Rating

The sales part of the dealership is great. The service department has me questioning their attention to detail. I brought our one ton work truck in for it's first oil change and rotation. I w More

by SalB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Key Ford of Rockland responded

Sal, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Experience the Key Difference

June 14, 2026

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Employee Rating

Nick is great! Very helpful and informative. I will always request Nick when buying a car. More

by Meltarbox77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, TYLER GREEN , Kyle Hamilton

Jun 15, 2026

Key Ford of Rockland responded

We’re thrilled Nick could guide you through your used Explorer purchase so effectively. Enjoy the drive in your Ford Explorer. We look forward to assisting you on your next visit. Experience the Key Difference

June 05, 2026

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Employee Rating

Only disappointment was I had to call at 4 to find if the car was finished More

by LANEJM47
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

Jun 08, 2026

Key Ford of Rockland responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience the Key Difference

May 26, 2026

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Employee Rating

I have been happily using the 2018 Ford EcoSport I purchased from them for more than a week. They delivered the car to me in a clean condition with all maintenance completed. Anyone looking to buy a t More

by Alisercanyazici
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2026

Key Ford of Rockland responded

Thank you for choosing the 2018 Ford EcoSport. We’re glad it arrived clean and fully serviced so you could enjoy a trouble-free first week. Enjoy the ride and let us know if you need anything else. Experience the Key Difference

May 15, 2026

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Employee Rating

This visit was an efficient and positive experience They checked my brakes and recommended future service More

by Kempdh69
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

May 15, 2026

Key Ford of Rockland responded

Thank you for the 5 stars. We’re pleased to hear that your Ford F-150’s brake inspection and recommendations made for an efficient, positive visit. Caleb will be glad to hear your feedback, and we’re here if you need anything else for your vehicle. Experience the Key Difference

May 15, 2026

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Employee Rating

Jesse and Caleb both do a very good job in the service department and are very accommodating More

by m.slivinsky67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Key Ford of Rockland responded

Thanks for sharing about your experience with Key Ford of Rockland. We appreciate your business and hope to see you again soon! Experience the Key Difference

April 09, 2026

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Employee Rating

I'm happy with my new truck purchase, however I still have no floor mats and it took far too many days to coordinate delivery. Really frustrating to have no one communicating with me about the delay or More

by someonedial911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Jones, Seth Batty

Apr 13, 2026

Key Ford of Rockland responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 21, 2026

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Employee Rating

I have nothing to complain about,the service department is friendly and always answers any questions I have,Macy the service manager is always there and pleasant,Caleb is always helpful and get me in for s More

by BRENDAPHILBROOK
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

February 14, 2026

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Employee Rating

Very polite. Helpful getting a vehicle for me to use. My vehicle was done and back to me very quickly More

by BJSMITH92769
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

January 17, 2026

Dealership Rating
Employee Rating

Very efficient and friendly. We have been very pleased with our recent experience with the Key Ford dealership. They were very informative regarding the recall that we received a More

by cwoodman001
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

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