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Macy Bosma
Macy Bosma at Key Ford of Rockland

Macy Bosma

Parts and Service

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.8
43 Reviews

Industry Experience

7 yrs, 1 mo

4.8

43 Reviews

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43 Reviews of Macy Bosma

June 27, 2026

Dealership Rating
Employee Rating

They listened to my problem. Diagnosed it. Fixed it. Catalyst failed. Fixed on warranty. I will buy another vehicle from them. More

by thomas.aylesbury
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Jun 27, 2026

Key Ford of Rockland responded

It’s great to hear our team listened to your concerns, diagnosed the issue with your F-150, and completed the warranty repair promptly. Thank you for trusting Macy and our service department; we look forward to helping you again when you’re ready for your next Ford. Experience the Key Difference

June 23, 2026

Dealership Rating
Employee Rating

Very polite, efficient, and professional. We were very satisfied with Key Ford of Rockland’s service. More

by MARYBRUMMER200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock

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Jun 23, 2026

Key Ford of Rockland responded

We’re happy to hear you were pleased with the polite, efficient, and professional service on your Honda Pilot. Thank you for sharing your experience. Please let us know when we can help you next. Experience the Key Difference

June 10, 2026

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Employee Rating

Great salesman to deal with no pressure sales and will go out of his way to help you. More

by Chris.e.griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Batty, Andrew Eggen

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Jun 10, 2026

Key Ford of Rockland responded

It’s great to hear our team provided a low-pressure experience and went the extra mile for you. We’re glad you chose your used Ford F-150 and appreciate you sharing your feedback. Experience the Key Difference

June 06, 2026

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Employee Rating

On time appointment. Courteous and professional service. Done Always willing to assist customers at service or parts department. More

by LOGCBN69
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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Jun 06, 2026

Key Ford of Rockland responded

It’s wonderful to hear your appointment started on time and that our team provided courteous and professional support. We’re pleased we could assist you and your Ford F-250 in both service and parts. We look forward to helping you again. Experience the Key Difference

May 29, 2026

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Employee Rating

They are very friendly and very helpful They listen to what I wanted and needed More

by Colburnhannah95
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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May 29, 2026

Key Ford of Rockland responded

We’re pleased our service team was welcoming and attentive to your needs. Macy will be happy to hear your feedback. Thank you for trusting us with your Chevrolet Traverse. Experience the Key Difference

May 26, 2026

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Employee Rating

I have been happily using the 2018 Ford EcoSport I purchased from them for more than a week. They delivered the car to me in a clean condition with all maintenance completed. Anyone looking to buy a t More

by Alisercanyazici
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Gray, Nick Jones, Jesse Hallock, Seth Batty, Caleb Wight, Claire Eugley, Andrew Eggen, TYLER GREEN

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May 26, 2026

Key Ford of Rockland responded

Thank you for choosing the 2018 Ford EcoSport. We’re glad it arrived clean and fully serviced so you could enjoy a trouble-free first week. Enjoy the ride and let us know if you need anything else. Experience the Key Difference

May 24, 2026

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Employee Rating

I broke down and called all frazzled. They took my car, found the problem and fixed it the next day. Coming from the island they helped and figured out the easiest way for me to get it ba More

by hufseymiller
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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May 24, 2026

Key Ford of Rockland responded

Thank you for sharing your experience. We’re glad Macy and our service team located the issue in your Ford Explorer and had it fixed by the next day. It’s great to know we could simplify returning your vehicle from the island, and we appreciate your recommendation. Experience the Key Difference

May 22, 2026

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Employee Rating

It was awesome, quick service, and the staff there were so easy to talk to. I got more for my car than expected. We love our vehicle Ty More

by BDAVIS00135
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

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May 22, 2026

Key Ford of Rockland responded

Thanks for letting us know about your visit. We’re glad the service was efficient and the team was easy to work with. It’s great to hear you received such unexpected value on your trade and that you’re enjoying your Ford Edge. Experience the Key Difference

May 15, 2026

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Employee Rating

Jesse and Caleb both do a very good job in the service department and are very accommodating More

by m.slivinsky67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock, Seth Batty, Caleb Wight, Claire Eugley

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May 17, 2026

Key Ford of Rockland responded

Thanks for sharing about your experience with Key Ford of Rockland. We appreciate your business and hope to see you again soon! Experience the Key Difference

May 13, 2026

Dealership Rating
Employee Rating

Pleasant staff, quick to answer any questions I had. Jesse did a great job with keeping within my budget. More

by SIMPLYJOJO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock

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May 14, 2026

Key Ford of Rockland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jesse and our team, and we look forward to working with you again. Experience the Key Difference

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