Calvin Zhu

Calvin Zhu Kept Ignoring my refund request! !! A good friend of mine hoops me up with Calvin Zhu. I signed the paper to buy NX 350 Luxury for $57K but I cancel the deal later because I found the !! A good friend of mine hoops me up with Calvin Zhu. I signed the paper to buy NX 350 Luxury for $57K but I cancel the deal later because I found the markup is 2k to 3 k high than another dealer. He agreed to refund the deposit if I found a good deal with another dealer. He ignores my call and text for a week. So I went to the manager to ask for help, and they refunded me right on the spot. Throughout this experience, I have tips for all the buyers. 1. Don't trust a friend's friend !!! 2. Alway do your online search before you buy. 3. Dealer can't hold your deposit if you didn't drive their car home. 4. Keep all documents. 5. If the dealer doesn't help you with a refund. All you need is to ask the management team. You don't need to dispute your credit card because the dispute will cost $35 to the dealership, plus it makes a lot of people work. More

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It was great experience would definitely recommend. Also there are very good options to buy used or new . Very kind gentleman explains stuff in details . there are very good options to buy used or new . Very kind gentleman explains stuff in details . More

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Calvin Zhu kept dodging my inquiry as to why my $1000 deposit had not been returned after I cancelled my order with him because he changed the original 2020 order to a 2021 model year order. Had to file deposit had not been returned after I cancelled my order with him because he changed the original 2020 order to a 2021 model year order. Had to file a complaint with Amex platinum to get my $1000 deposit back because he kept avoiding me. Terrible salesman and horrible dealership experience. Never going back here again. More

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Chhuoy Calvin, Lewis, Joe are knowledgeable amazing and provide great services very friendly , Happy to purchase through them. Would recommended to friends f Calvin, Lewis, Joe are knowledgeable amazing and provide great services very friendly , Happy to purchase through them. Would recommended to friends family and would future vehicle with them. Thank you. More

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This dealership had excellent customer service and made my dreams come true with my new Lexus!!!!! Thank you everyone so much!! Will be back again!! my dreams come true with my new Lexus!!!!! Thank you everyone so much!! Will be back again!! More

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We love this new Lexus dealership because it is close to where we live.- its brand new space and the staff is attentive, cordial and efficient especially Calvin - hassle free sale, did not force us to buy a where we live.- its brand new space and the staff is attentive, cordial and efficient especially Calvin - hassle free sale, did not force us to buy any extras - just a smooth transaction. I will recommend this place to my friends. More

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Andrew was very knowledgeable and professional, Nick Andrew was very knowledgeable and professional, Nick showed us the special features of our new 350rx F sport.. he was very patient And professional Andrew was very knowledgeable and professional, Nick showed us the special features of our new 350rx F sport.. he was very patient And professional as well I would rate the staff, place, service as 5 stars!!! More

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