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BMW of West Chester (formerly Otto's BMW)
West Chester, PA
2,293 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 27, 2024
Such a pleasure to do business with this dealership.
As a female buyer, I have often had trouble with salesmen telling me to "go get my husband when I want to buy" and to calling me "little lady" T
More
by NBRYNES
Employees Worked With
April 27, 2024
I'm new to the BMW family.
Lauren Snyder sold me an X5. She was low pressure and made my car purchase experience stress free and fun!
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by MelindaDoyle
Employees Worked With
April 26, 2024
Harold is the best service advisor there is.
He is extremely knowledgeable and is the ultimate in customer satisfaction
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by stacyesq
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (205 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- No Contact Transactions
- Pet Friendly
- Television
- Virtual Appointments
- Vehicle Sanitization
