Cameron Fisher | Page 9

They were my best friend until I took delivery of vehicle, they didn’t want to fix a problem with vehicle, never returned my calls, they pushed extended warranty, even though I said don't want it, pr vehicle, they didn’t want to fix a problem with vehicle, never returned my calls, they pushed extended warranty, even though I said don't want it, promise if there's a problem, we got you, I thought at age 73 years old, I would get an honest deal, very disappointed with sales and finance department, More

by MIKE.POOLS Verified Customer Verified Customer

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Excellent service, relaxing waiting room, friendly associates. I have scheduled my next service for March. associates. I have scheduled my next service for March. More

by JEFFREY.STERKEN Verified Customer Verified Customer

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Saul was great, team did a great job. On prepping vehicle, very satisfied with pinnacle. On prepping vehicle, very satisfied with pinnacle. More

by jak Verified Customer Verified Customer

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Eddie was very professional, knowledgeable, explained very well about issues, we have a full 3 year warranty included in our package that the Management Dept should have looked into it, and I should not very well about issues, we have a full 3 year warranty included in our package that the Management Dept should have looked into it, and I should not have been charged for all of my services, including the alignment. More

by mpatruno Verified Customer Verified Customer

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Nice delaership, staff is freindly. I get service here because i bought my truck here and the purchase was a great experience so i wanted to have my truck serviced here. And i drive abo I get service here because i bought my truck here and the purchase was a great experience so i wanted to have my truck serviced here. And i drive about 25 minutes 1 way to this location. This vist was dissapointing because i waited nearly 2.5 hours for an oil change and the typical check-ups. In the past, the wait time was significantly less. I can go other places and pay less, wait less, and have better options for refreshments within walking distance. The customer lounge is lacking. More

by DODGEDAYTONA02 Verified Customer Verified Customer

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Purchased a car and the experience was fine. It was after the car was purchase is the reason for the 1 star review. No problem getting call backs when you are initially buying the car. After 24 It was after the car was purchase is the reason for the 1 star review. No problem getting call backs when you are initially buying the car. After 24 hours, I realized a made a mistake and wanted to get a better car. I was willing to take some loss and get a car of equal or greater value. Called sales rep and was told I would get a call back, nothing. I go down there the next day and Assistance Sales Manager told me with 172 miles on the car, it had depreciated $12k in 2 days! They did everything they could to get me out of the dealership as fast as possible. I called the next day and talked with a Sales Manager, I was told he would look into what my options were for returning car and getting a better car and get back to me. I explained I knew I was going to have to take some kind of loss, but 12k! Never heard from him! Sent an email to the General Manager and sent a message to his Linkedin account, never heard back! Sale rep finally called days later. It took me 3 phone calls and an extra trip to get my loan paperwork which they said they sent. I later found an extra $3000 service charge that was never talked about. There are a lot of dealerships in the valley, should have done more research. Needless to say, I won't be going back to Pinnacle, even for service. More

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Quick and easy they work with you what payment you want what color car you want must go there for your next car what color car you want must go there for your next car More

by odayali46 Verified Customer Verified Customer

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Good service excellent service tech isaac Well taken care of THANKS No complaints good job care of THANKS No complaints good job More

by bhunter19 Verified Customer Verified Customer

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The service was great and the work was completed in a timely manner. The waiting lounge is very comfortable and includes coffee and snacks. Courtesy and competence go a long way ! timely manner. The waiting lounge is very comfortable and includes coffee and snacks. Courtesy and competence go a long way ! More

by rj26 Verified Customer Verified Customer

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I've been coming to this location for a few years now and have never had a problem with service or sales. Great people and knowledgeable. Billy was fantastic as a service advisor. have never had a problem with service or sales. Great people and knowledgeable. Billy was fantastic as a service advisor. More

by Bsebll05 Verified Customer Verified Customer

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