There was a lack of communication but probably because he
had to many people at the time
had to many people at the time
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by JOSHMARN32
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 30, 2026 -
Nissan of Olathe responded
Thank you for sharing your experience with us. We apologize for any communication issues you may have experienced. We strive to ensure excellent communication with our customers and will address this for a better service in the future. Thank you for your feedback. Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706 olagunas@nissanofolathe.com
Cameron managed to sell me on getting spark plugs when I
came for only an oil change. He reminded me we had previously discussed this on my last visit and I was 50 mi over the recommended time. I had honest
came for only an oil change. He reminded me we had previously discussed this on my last visit and I was 50 mi over the recommended time. I had honestly considered doing this myself or having an independent mechanic do the job for less expense. Cameron's quick follow up with a discount offer in the moment actually sold me on the additional work given I was already there, work could be done at the same appointment while waiting with no additional appointments or travel arrangements needed. Cameron is polite, reviews and presents recommendations, is pleasant, and not overly pushy--he is a good Nissan employee. I am paying more attention to expense these days given how much everything has increased in price. Saving matters!!!
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by LISA_ROLPH
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 30, 2026 -
Nissan of Olathe responded
Thank you for your positive review! It's our goal to provide excellent service and ensure the safety and longevity of your vehicle. We're glad Cameron was able to offer you a more convenient and cost-effective solution. Thank you for choosing our dealership, customer satisfaction is our top priority! Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706 olagunas@nissanofolathe.com
Found me an online deal for my alignment.
Very knowledgeable about what my car needed and the mistake that was performed by a different shop.
Very knowledgeable about what my car needed and the mistake that was performed by a different shop.
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by Eandklange
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 26, 2026 -
Nissan of Olathe responded
Thank you for your positive feedback! At our shop, we strive to provide our customers with the best deals and expert knowledge to ensure their satisfaction. We're glad we could help fix the mistake made by the other shop. See you again soon! 🚗💨 #customerfirst #expertcare Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706 olagunas@nissanofolathe.com
Cameron checked me in right away, explained what the wait
time could be and asked if I had any questions. Very nice!
time could be and asked if I had any questions. Very nice!
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by MARGASPANGLER
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 26, 2026 -
Nissan of Olathe responded
Thank you for your kind words, we are glad to hear that Cameron provided you with excellent service! Our team is dedicated to ensuring our customers have a positive experience. We hope to see you again soon. Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706 olagunas@nissanofolathe.com
They got me in the day I called.
I was there a little long for an oil change.
I was there a little long for an oil change.
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by TSTARK3
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 24, 2026 -
Nissan of Olathe responded
We're thrilled to hear we could fit you in the same day! We apologize for any inconvenience with the wait time for your oil change. We'll do our best to improve our efficiency in the future. Thanks for choosing us! Respectfully, Orlando Lagunas Nissan of Olathe Owner Loyalty Manager 913-738-1706 olagunas@nissanofolathe.com
Like always had a great experience.
The wait time was upfront communicated and work completed on time.
The wait time was upfront communicated and work completed on time.
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by PAWAN29FEB1984
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 22, 2026 -
Nissan of Olathe responded
"Thank you for your positive feedback! We always strive to provide efficient and timely service to our valued customers. We look forward to serving you again in the future."
Respectfully,
Orlando Lagunas
Nissan of Olathe
Sales/OLM
913-738-1706
olagunas@nissanofolathe.com
Cameron Scott is excellent representative of your
company. He deserves a raise and a good performance review.
company. He deserves a raise and a good performance review.
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by JS52.KS
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2026 -
Nissan of Olathe responded
Thank you so much for your kind words, we are thrilled to hear that Cameron provided excellent service. We will definitely pass along your compliments and consider your suggestions for his review and raise. We appreciate your support and hope to continue providing exceptional service in the future! Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM olagunas@nissanofolathe.com direct-913-738-1706
Cameron was friendly and valued my time.
His explanations were thorough. He seemed to care and understood my concerns.
His explanations were thorough. He seemed to care and understood my concerns.
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by Matt
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2026 -
Nissan of Olathe responded
Thank you for your kind words! We strive to provide excellent service and make sure our customers feel valued and cared for. It was a pleasure working with you and understanding your concerns. We appreciate your business! Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM olagunas@nissanofolathe.com direct-913-738-1706
Wow would it kill this dealership to have coffee and or
bottled water and maybe a snack in the waiting area, my wife has a Subaru, and they have all of those things.
bottled water and maybe a snack in the waiting area, my wife has a Subaru, and they have all of those things.
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by CNWTRAINMAN
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Nissan of Olathe responded
Thank you for your feedback! We are constantly working to improve our customer experience and appreciate your suggestions. We value your business and hope to see you again soon. Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM direct - 913-738-1706 olagunas@nissanofolathe.com
Good communication Staff was clear in communication and
responded to questions in a timely manner
responded to questions in a timely manner
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by CKELLER.KELLER144
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 21, 2026 -
Nissan of Olathe responded
Thank you for your kind words! We pride ourselves on clear communication and prompt responses to our customers' inquiries. We appreciate your feedback and look forward to serving you again in the future.
Respectfully,
Orlando Lagunas
Nissan of Olathe
Sales/OLM
direct - 913-738-1706
olagunas@nissanofolathe.com
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