Stuck to their word.
Put car back in alignment no charge Kept me informed along the way
Put car back in alignment no charge Kept me informed along the way
More
by TOMMY461971
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 18, 2026 -
Nissan of Olathe responded
Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly.
Thank you again for your support.
Orlando Lagunas
Nissan of Olathe
Owner Loyalty Manager
913-738-1706
olagunas@nissanofolathe.com
Cameron and the technician did a great job fixing a
problem that no one else could find.
problem that no one else could find.
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by CLIFTONBROOKS
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
May 18, 2026 -
Nissan of Olathe responded
Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly.
Thank you again for your support.
Orlando Lagunas
Nissan of Olathe
Owner Loyalty Manager
913-738-1706
olagunas@nissanofolathe.com
It was such a long wait I was there at 10am with my
appointment. Everyone before me and after me had left. I was the only one who was left. I was there until 2pm. I felt like it was also overpriced as
appointment. Everyone before me and after me had left. I was the only one who was left. I was there until 2pm. I felt like it was also overpriced as well.
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by VICTORIA89
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
Apr 29, 2026 -
Nissan of Olathe responded
We would like the opportunity to address your concerns. Please reach out to us directly at (913) 738-1706 when you have a chance. Thank you, and we look forward to hearing from you.
Respectfully,
Orlando Lagunas
Nissan of Olathe
Owner Loyalty Manager
913-738-1706
olagunas@nissanofolathe.com
Good communication compared to other places.
Gave a good discount to help me out in a financially hard time. Fixed the car in relatively good time. Thanks a lot Olathe Nissan!
Gave a good discount to help me out in a financially hard time. Fixed the car in relatively good time. Thanks a lot Olathe Nissan!
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by Clinton
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cameron Scott
Apr 27, 2026 -
Nissan of Olathe responded
Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly.
Thank you again for your support.
Orlando Lagunas
Nissan of Olathe
Sales/OLM
913-738-1706
olagunas@nissanofolathe.com
Cameron said he would get back to me multiple times.
Never did. Communication with him was difficult and frustrating. Never followed up on what he said he would do. It kept getting worse. I always had t
Never did. Communication with him was difficult and frustrating. Never followed up on what he said he would do. It kept getting worse. I always had to call him for status updates. Still never heard back. Took my business elsewhere, which is unfortunate because we are recently down a car and are in the market for a replacement. We’ve moved on.
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by Chad
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Nissan of Olathe responded
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (913) 738-1706 so we can work towards a resolution. We look forward to hearing from you. We have Great deals on new cars now.
Orlando Lagunas
Nissan of Olathe
Sales/OLM
913-738-1706
olagunas@nissanofolathe.com
Word very well with me With the issues that I had they
were very helpful with the items that needed done
were very helpful with the items that needed done
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by ltsmm85.lm
Verified Customer
Verified Customer
Other Employees Tagged:
Cameron Scott
Apr 26, 2026 -
Nissan of Olathe responded
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Olathe service. Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706 olagunas@nissanofolathe.com
Very pleasant buying experience, spotless showroom and
sales consultants and service by far the best.
sales consultants and service by far the best.
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by pmalara60
Apr 09, 2026 -
Nissan of Olathe responded
Thank you very much, here at Nissan Of Olathe we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (913) 738-1706. Thank you again for your support. Sincerely, Orlando Lagunas Nissan Of Olathe Owner Loyalty Manager 913-738-1706
brought my 2020 Murano in for service on 12/26 to have
an oil change and also to inspect my brakes. Cameron Scott helped me figure out the most economical repair package to cover my needs. When nothing wa
an oil change and also to inspect my brakes. Cameron Scott helped me figure out the most economical repair package to cover my needs. When nothing was discovered to be wrong with the brakes, Cameron offered to drive around with me for a few minutes to ease my mind, explaining in great detail what I should watch out for and what I needed to know before running a diagnostic, which saved me $200 that day. Cameron went above and beyond, and I appreciated his thoroughness in helping me with my vehicle.
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by zumba-gal73
Service Price Transparency
Dec 31, 2025 -
Nissan of Olathe responded
Zumba-Gal73, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Olathe.
The repair prices seemed to chnage each time I spoke with
someone in the shop. I was originally told $100 then it jumped to $400. When I went back to pick up my car the price jumped to $700. I said it was to
someone in the shop. I was originally told $100 then it jumped to $400. When I went back to pick up my car the price jumped to $700. I said it was too much and not what I was told yesterday. They apologized and let me go for just under $600. I'm glad my car is fixed but I can't be throwing random amounts of money at repairs. I won't be returning to this dealership in the future. I've never had a problem here until yesterday.
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by Grant
Service Price Transparency
Dec 27, 2025 -
Nissan of Olathe responded
Grant, Here at Nissan Of Olathe, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (913) 738-1706 to discuss ways we can better serve you in the future. Don't let 1 past negative experience keep you from giving us another chance.
Respectfully,
Orlando Lagunas
Nissan of Olathe
Sales/OLM
913-738-1706