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Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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5.0
51 Reviews
5.0

51 Reviews

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51 Reviews of Candi Erwin

March 19, 2026

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Employee Rating

They got me in and out within a couple of hours really great service and fast working More

by cnandrews199722
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Mar 19, 2026

Shottenkirk Toyota responded

We appreciate the five-star review. It’s great your Prius service was completed in just a couple of hours and that our team worked swiftly to assist you. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 24, 2026

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The Service Department was absolutely top tier! I took my 4Runner in for an inspection and they went the extra mile to make sure that everything was clearly shown and documented (both text and vide More

by BM
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Recommend Dealer
Yes
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Feb 24, 2026

Shottenkirk Toyota responded

We’re thrilled our team provided a seamless inspection on your Toyota 4Runner, complete with clear text and video documentation. Your recommendation means a lot, and we look forward to assisting you again when you return. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 20, 2026

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Awesome dealership and they take care of all of my service needs I would recommend them More

by Charlie Scranton
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Yes
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Feb 20, 2026

Shottenkirk Toyota responded

Thank you for recommending us! We’re glad our team could take care of your Toyota Camry Hybrid service needs. We look forward to helping with any future maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 16, 2026

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I've bought my car and truck at this dealership and always had great service. The staff is very courteous and very professional. I will definitely keep doing business here !! More

by Bruce Bangert
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Recommend Dealer
Yes
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Feb 17, 2026

Shottenkirk Toyota responded

It’s great to hear you’ve trusted us with both your car and truck purchases and always experienced courteous, professional service. Candi and our team appreciate your loyalty and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 10, 2026

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Great place to do business. Always easy to get appointments, and friendly, and sales people and all staff are always ready to help! More

by thomas.bruce1957
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Feb 10, 2026

Shottenkirk Toyota responded

Thank you for sharing how easy it was to schedule and how our team greeted you with a smile. We’re glad to have taken care of your Toyota and look forward to your next visit.

February 05, 2026

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The service people were very kind, courteous, and prompt and very helpful Very pleasant to work with More

by ptflachs
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Feb 05, 2026

Shottenkirk Toyota responded

It’s wonderful to hear our service team was prompt and helpful while caring for your Toyota Highlander. Candi and Tara appreciate your kind words. We look forward to assisting you again.

January 28, 2026

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Were very quick to work me in after an accident to get me back on the road home! Got me in Monday afternoon and back on the road by Tuesday late afternoon! Appreciate everything! More

by kathyedwards1952
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Scott

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Jan 28, 2026

Shottenkirk Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 17, 2026

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Greet service. Nice when they know you by name. Always friendly and offering to help. More

by Mcgregorclan1985
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Jan 17, 2026

Shottenkirk Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 15, 2026

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Service for my vehicles has been top notch. They listen to all my concerns and needs. Give a sense of importance to being one of their customers. Very proactive in scheduling, maintenance, repa More

by Melanierrk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Derrick

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Jan 15, 2026

Shottenkirk Toyota responded

Thank you for choosing Shottenkirk Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 05, 2026

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Employee Rating

Very professional dealership. Everyone was very friendly while taking care of my automotive needs. I would recommend this automotive business to anyone in needs of vehicle repairs More

by Drw314
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Jan 05, 2026

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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