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Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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5.0
53 Reviews
5.0

53 Reviews

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53 Reviews of Candi Erwin

April 28, 2026

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Employee Rating

Have never had any problems with dealership or service. Everyone is great, friendly and knowledgeable. More

by TONYAELLISON76
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Recommend Dealer
Yes
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Apr 28, 2026

Shottenkirk Toyota responded

It’s great to hear that every service visit for your Toyota RAV4 has gone smoothly. We’re glad our friendly, knowledgeable team continues to meet your expectations. Thank you for sharing your experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

April 28, 2026

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Great service and friendly staff. We greatly appreciated the loaner cars and the body work on our car. More

by tlmjh
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Recommend Dealer
Yes

Other Employees Tagged: Nolan Ryan, Richard "Santi" Santiago, Tara Nelson

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Apr 28, 2026

Shottenkirk Toyota responded

Thank you for highlighting our team’s welcoming approach and attentive service. We’re pleased the loaner vehicles and body repairs on your Kia met your expectations. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

March 19, 2026

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They got me in and out within a couple of hours really great service and fast working More

by cnandrews199722
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Mar 19, 2026

Shottenkirk Toyota responded

We appreciate the five-star review. It’s great your Prius service was completed in just a couple of hours and that our team worked swiftly to assist you. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 24, 2026

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The Service Department was absolutely top tier! I took my 4Runner in for an inspection and they went the extra mile to make sure that everything was clearly shown and documented (both text and vide More

by BM
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Recommend Dealer
Yes
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Feb 24, 2026

Shottenkirk Toyota responded

We’re thrilled our team provided a seamless inspection on your Toyota 4Runner, complete with clear text and video documentation. Your recommendation means a lot, and we look forward to assisting you again when you return. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 20, 2026

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Awesome dealership and they take care of all of my service needs I would recommend them More

by Charlie Scranton
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Recommend Dealer
Yes
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Feb 20, 2026

Shottenkirk Toyota responded

Thank you for recommending us! We’re glad our team could take care of your Toyota Camry Hybrid service needs. We look forward to helping with any future maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 16, 2026

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I've bought my car and truck at this dealership and always had great service. The staff is very courteous and very professional. I will definitely keep doing business here !! More

by Bruce Bangert
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Recommend Dealer
Yes
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Feb 17, 2026

Shottenkirk Toyota responded

It’s great to hear you’ve trusted us with both your car and truck purchases and always experienced courteous, professional service. Candi and our team appreciate your loyalty and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 10, 2026

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Great place to do business. Always easy to get appointments, and friendly, and sales people and all staff are always ready to help! More

by thomas.bruce1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Feb 10, 2026

Shottenkirk Toyota responded

Thank you for sharing how easy it was to schedule and how our team greeted you with a smile. We’re glad to have taken care of your Toyota and look forward to your next visit.

February 05, 2026

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The service people were very kind, courteous, and prompt and very helpful Very pleasant to work with More

by ptflachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Feb 05, 2026

Shottenkirk Toyota responded

It’s wonderful to hear our service team was prompt and helpful while caring for your Toyota Highlander. Candi and Tara appreciate your kind words. We look forward to assisting you again.

January 28, 2026

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Were very quick to work me in after an accident to get me back on the road home! Got me in Monday afternoon and back on the road by Tuesday late afternoon! Appreciate everything! More

by kathyedwards1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Scott

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Jan 28, 2026

Shottenkirk Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 17, 2026

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Employee Rating

Greet service. Nice when they know you by name. Always friendly and offering to help. More

by Mcgregorclan1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Jan 17, 2026

Shottenkirk Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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