Courteous prompt scheduling of service.
Work completed in a very timely manner. Service staff were very helpful and knowledgeable.
Work completed in a very timely manner. Service staff were very helpful and knowledgeable.
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by karlgroesch
Service Price Transparency
Jul 31, 2026 -
Shottenkirk Toyota responded
Thanks for highlighting how smoothly scheduling and service went. We're pleased our team provided knowledgeable support and returned your Tundra promptly. Candi enjoyed working with you and looks forward to helping with your Toyota again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
I was scheduled for a 9am pick up.
At 11:30, I called to report a mishap. What did I gather? Ffffnnnn AI!!!!!!! There is no communication other than, “I’m sorry that must be frustratin
At 11:30, I called to report a mishap. What did I gather? Ffffnnnn AI!!!!!!! There is no communication other than, “I’m sorry that must be frustrating “. The driver arrived about noon, apologized for the delay. I’m good with delays, life happens. But the lack of communication is irritating. Why can’t a person let me know that there is a change of plans, but no, radio silence!!!!!!!! Your company may think AI is wonderful but I don’t. Customer service has always been a virtue of Shottenkirk, don’t let computers ruin it.
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by MlStewart1969
Service Price Transparency
Jul 26, 2026 -
Shottenkirk Toyota responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Easy to work with on time and thorough.
Explanation of work to be done simple and concise.
Explanation of work to be done simple and concise.
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by Jcwink54
Service Price Transparency
Jul 23, 2026 -
Shottenkirk Toyota responded
Thank you for recognizing our on-time and thorough service for your Toyota RAV4 Hybrid. We’re glad the explanations of the work were simple and concise. Let us know how we can assist with your next scheduled maintenance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
It was a great experience to get my van serviced at this
dealership every time
dealership every time
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by jeffreylowenberg72
Service Price Transparency
Jul 11, 2026 -
Shottenkirk Toyota responded
Thank you for letting us know that every service visit for your Toyota Sienna has been a great experience. We appreciate your loyalty and look forward to serving you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Great service department, very polite and caring.
Always available to help. I've never had great service and care like Shottenkirk!
Always available to help. I've never had great service and care like Shottenkirk!
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by MEGROD
Service Price Transparency
Jun 05, 2026 -
Shottenkirk Toyota responded
Thank you for recognizing our service department’s politeness and care with your Toyota RAV4. We are always ready to assist whenever you need support. We look forward to serving you again soon.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Have never had any problems with dealership or service.
Everyone is great, friendly and knowledgeable.
Everyone is great, friendly and knowledgeable.
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by TONYAELLISON76
Service Price Transparency
Apr 28, 2026 -
Shottenkirk Toyota responded
It’s great to hear that every service visit for your Toyota RAV4 has gone smoothly. We’re glad our friendly, knowledgeable team continues to meet your expectations. Thank you for sharing your experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Great service and friendly staff.
We greatly appreciated the loaner cars and the body work on our car.
We greatly appreciated the loaner cars and the body work on our car.
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by tlmjh
Apr 28, 2026 -
Shottenkirk Toyota responded
Thank you for highlighting our team’s welcoming approach and attentive service. We’re pleased the loaner vehicles and body repairs on your Kia met your expectations. We look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
They got me in and out within a couple of hours really
great service and fast working
great service and fast working
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by cnandrews199722
Service Price Transparency
Mar 19, 2026 -
Shottenkirk Toyota responded
We appreciate the five-star review. It’s great your Prius service was completed in just a couple of hours and that our team worked swiftly to assist you. We look forward to serving you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
The Service Department was absolutely top tier!
I took my 4Runner in for an inspection and they went the extra mile to make sure that everything was clearly shown and documented (both text and vide
I took my 4Runner in for an inspection and they went the extra mile to make sure that everything was clearly shown and documented (both text and video)! 10/10 would recommend to anyone! I'll be back myself!
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by BM
Service Price Transparency
Feb 24, 2026 -
Shottenkirk Toyota responded
We’re thrilled our team provided a seamless inspection on your Toyota 4Runner, complete with clear text and video documentation. Your recommendation means a lot, and we look forward to assisting you again when you return.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Awesome dealership and they take care of all of my
service needs I would recommend them
service needs I would recommend them
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by Charlie Scranton
Service Price Transparency
Feb 20, 2026 -
Shottenkirk Toyota responded
Thank you for recommending us! We’re glad our team could take care of your Toyota Camry Hybrid service needs. We look forward to helping with any future maintenance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
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