Candice Thomas
Candice Thomas at Lexus of Cleveland

Candice Thomas

Lexus Certified Service Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
36 Reviews
5.0

36 Reviews

Write a Review

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Specialties & Trainings

Lexus Master Certified

36 Reviews of Candice Thomas

August 21, 2026

Dealership Rating
Employee Rating

The service was awesome, they made sure we felt like home and gave us an excellent service More

by Jesus vence
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Margaret Graham

Aug 23, 2026

Lexus of Cleveland responded

Hi Jesus, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team made you feel at home and provided excellent service. It's our goal to ensure every customer leaves with a smile on their face. We can't wait to serve you again soon!

August 19, 2026

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Employee Rating

Already owning a Lexus and our experience with service at Lexus of Cleveland, it was a no brainer to buy our next car from there. Candice was so knowledgeable and helpful. We are so thankful for the time she More

by jkjoycer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 19, 2026

Lexus of Cleveland responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team at Lexus of Cleveland. We take pride in our knowledgeable and helpful staff, and we are glad Candice was able to find the perfect vehicle for you. Thank you for choosing us for your car buying needs. We look forward to seeing you again in the future!

August 17, 2026

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Professional kind knowledgeable helpful honest eager respectful trustworthy easygoing helpful truthful reliable eager dependable nice More

by m2piazza
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Micah Manus

Aug 22, 2026

Lexus of Cleveland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2026

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My wife and I purchased our very first Lexus and we were very pleased with the smooth and quick purchase process. Candice our sales lady was very personable and helpful on finding us exactly what we wanted. More

by Kpiazza69
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 16, 2026

Lexus of Cleveland responded

Hi, thank you so much for your kind words! We are thrilled to hear that you had a smooth and enjoyable experience at Lexus of Cleveland. Our team is dedicated to providing top-notch service and helping our customers find their perfect vehicle. We appreciate your business and hope you enjoy your new Lexus for many years to come. Cheers to many more happy miles!

June 30, 2026

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Amazing experience all around. Candice was extremely helpful and got me the car that I wanted. Kept me informed during the ordering process and made sure I felt good about my deci More

by jking917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2026

Lexus of Cleveland responded

Hi, thank you for the review! We are happy to hear that you had an amazing experience and that Candice provided excellent service. We are dedicated to ensuring our customers are happy with their decisions.

June 29, 2026

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Candace was excellent. She was knowledgeable about the car, she even accompanied me to my house to make sure the Land Cruiser could fit in our garage. She is an excellent r More

by Johnwburnett114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Panczyk

Jul 01, 2026

Lexus of Cleveland responded

Hi, thank you for your positive feedback! We are thrilled to hear that Candace provided excellent service and helped you with your Land Cruiser. We are lucky to have her on our team and would be happy to assist you or anyone else with their car needs. Thank you for choosing Metro Lexus!

June 28, 2026

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We had a great experience buying our car from Lexus of Cleveland. Our sales associate Candace was very knowledgeable and helpful with helping with our purchase. She guided us through the entire dealership More

by Kim
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 30, 2026

Lexus of Cleveland responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 27, 2026

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Employee Rating

Candice provided a great experience from start to finish. Very professional and helped us customize the vehicle to our exact specifications and coordinated a great delivery experience. More

by Rick S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 29, 2026

Lexus of Cleveland responded

Hi Rick, thank you so much for sharing your positive experience with us! We are thrilled to hear that Candice went above and beyond to ensure your satisfaction. We hope to see you again soon!

June 25, 2026

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Employee Rating

A great dealership with a good atmosphere. Candice brought a really positive energy and made the process enjoyable. More

by CTustan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 27, 2026

Lexus of Cleveland responded

Hi, thank you for your wonderful review! Candice is a valued member of our team and we're glad she made your experience enjoyable. We hope to see you again soon!

June 25, 2026

Dealership Rating
Employee Rating

Candice was incredibly helpful and answered all of my questions. I'm still looking because I have to labor over my decisions, but I will very likely be back! More

by dtustan
Sales Price Transparency
Recommend Dealer
Yes
Jun 27, 2026

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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