Cannon Campbell | Page 2

Great experience…. the waiting area is nice and comfortable with free drinks ….the service was great….my advisor kept me posted….my mechanic is awesome and as a 25 year the waiting area is nice and comfortable with free drinks ….the service was great….my advisor kept me posted….my mechanic is awesome and as a 25 year customer of his (servicing my cars) I fully expect and receive professional, reliable and a friendly experience each time I have my car serviced. More

Report | Print

My wife has a 2023 Sequoia and it was due for the 30K service and a brake replacement as part of a Toyota bulletin. Cannon put me on the list in the Summer of 2024 and called me a few weeks back and noti service and a brake replacement as part of a Toyota bulletin. Cannon put me on the list in the Summer of 2024 and called me a few weeks back and notified me that the parts came in. I remember him saying "This might take a year, just to let you know" and while it did take almost a year, he was prompt to call me when parts arrived. They performed the service, the recall, a few items I requested to be looked at and he assisted me with a loaner car. Vehicle was serviced and is great. Cannon provided excellent customer service as he always does. I am forever grateful to have an Ace in my pocket, for my service needs. I use Cannon exclusively, and you should too! More

Report | Print

I surprised my Service Advisor with a walk-in visit and Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in for. Cannon took care of me all the way through checkout. Outstanding Service Advisor!! More

Report | Print

What a great experience at Pat Lobb Toyota in McKinney Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. More

Report | Print

After failed alignment attempts at a local shop And a competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with me, to ensure it was correct. I drove it a week, and it was still off a little, for my likings. Today, I returned to have it “checked” and without hesitation, they pulled in around and performed another alignment and test drove the vehicle with the foreman and the tech. Initially, I checked the car in with Agrin and he was excellent to work with on the phone and at check in. Guess he will be my #2 behind Cannon! Pleased to report, truck drives straight and my wheel is straight. I am a picky customer and Cannon Campbell treats me with respect, fairness, promptness, and always has a smile on his face. He is genuine and I appreciate that. His attention to detail and thorough explanations and prompt service are unmatched. He is my “go to” up there. Glad to have found a second person, it Cannon is out. Thank you to the Pat Lobb team for making it right and not making a big deal about it. More

Report | Print

Cannon was very helpful and very knowledgeable. He takes good care of the service I need done on my car. He takes good care of the service I need done on my car. More

Report | Print

Very professional, timely, efficient. Fabulous experience from start to finish! Cannon was great to work with, and the shuttle driver Jeff was wonderful! Fabulous experience from start to finish! Cannon was great to work with, and the shuttle driver Jeff was wonderful! More

Report | Print

Purchased car here 11/2021 excellent experience. Car is serviced at Pat Lobb for the very simple reason that Service experience has always been quick and professional and personnel strive to be fr Car is serviced at Pat Lobb for the very simple reason that Service experience has always been quick and professional and personnel strive to be friendly and personable. More

Report | Print

Excellent service. Cannon Campbell super service manager!! Will be back! Everyone is nice at the dealership. Cannon Campbell super service manager!! Will be back! Everyone is nice at the dealership. More

Report | Print

My Service Advisor Cannon Campbell was excellent. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. More

Report | Print