Cannon Campbell | Page 2

Cannon Campbell got my wife handled with a loaner car and back on the road within 30 minutes of her airbag system light coming on. Turns out it was an easy fix, but his words "Bring it in asap and I have a l back on the road within 30 minutes of her airbag system light coming on. Turns out it was an easy fix, but his words "Bring it in asap and I have a loaner car for her." The week prior, he handled an ongoing headliner rattle issue and got that resolved too! He is my ACE and treats my wife, myself and my inlaws with the upmost professionalism. He is the reason I come back time and time again for service. Huge asset to your team. HUGE. Thank you Cannon! More

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Truck was damage in the shop and David Jurs tried fact finding to determine if damage was cause at the show but was unable to show evidence that my vehicle had damage coming in or leaving. The dealer d finding to determine if damage was cause at the show but was unable to show evidence that my vehicle had damage coming in or leaving. The dealer did PDR but refused pay for the Ceramic coating. First off the dealer should have filed an insurance claim and got a new fender. The dealership did not operate in good faith. More

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I came in for a oil change and was greeted quickly and cheerfully at the curb. My Service Advisor, Cannon Campbell, came out to greet me quickly and enthusiastically. Always Great to see Cannon! I wasn't cheerfully at the curb. My Service Advisor, Cannon Campbell, came out to greet me quickly and enthusiastically. Always Great to see Cannon! I wasn't in the waiting area very long and he came to check me out at the pay counter. Awesome experience from all. Thank You. More

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I have been coming to Pat Lobb for over 10+ years and they continue to have Great Service. they continue to have Great Service. More

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We got there a little early. Our appointment was at 7:00 and we were on our way at 7:15. We will definitely be back Our appointment was at 7:00 and we were on our way at 7:15. We will definitely be back More

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Whether routine maintenance or an out of the blue problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent servi problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent service. I recommend you give them a call next time you need service. More

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Great experience…. the waiting area is nice and comfortable with free drinks ….the service was great….my advisor kept me posted….my mechanic is awesome and as a 25 year the waiting area is nice and comfortable with free drinks ….the service was great….my advisor kept me posted….my mechanic is awesome and as a 25 year customer of his (servicing my cars) I fully expect and receive professional, reliable and a friendly experience each time I have my car serviced. More

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My wife has a 2023 Sequoia and it was due for the 30K service and a brake replacement as part of a Toyota bulletin. Cannon put me on the list in the Summer of 2024 and called me a few weeks back and noti service and a brake replacement as part of a Toyota bulletin. Cannon put me on the list in the Summer of 2024 and called me a few weeks back and notified me that the parts came in. I remember him saying "This might take a year, just to let you know" and while it did take almost a year, he was prompt to call me when parts arrived. They performed the service, the recall, a few items I requested to be looked at and he assisted me with a loaner car. Vehicle was serviced and is great. Cannon provided excellent customer service as he always does. I am forever grateful to have an Ace in my pocket, for my service needs. I use Cannon exclusively, and you should too! More

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I surprised my Service Advisor with a walk-in visit and Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in for. Cannon took care of me all the way through checkout. Outstanding Service Advisor!! More

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What a great experience at Pat Lobb Toyota in McKinney Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. More

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