Cara Galvez
Cara Galvez at Alpine Nissan of Denver

Cara Galvez

Owner Loyalty Manager

Alpine Nissan of Denver

2400 W 104th Ave
Denver, CO 80234

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4 Reviews
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4 Reviews

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4 Reviews of Cara Galvez

July 11, 2025

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Employee Rating

Very expensive labor is why and you need a master chef over the mechanics to double check work before leaving the shop cost the customer way to much to make mistakes or over charge on time spent on vehicl More

by RMR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Vang

Jul 11, 2025

Alpine Nissan of Denver responded

RMR34, Thank you for your feedback — we completely understand your concerns. Automotive service can feel costly, especially when unexpected charges arise. Our labor rates reflect the training, tools, and certification our technicians carry, but that doesn’t mean your experience should include any confusion or doubt. We absolutely agree that quality control is critical, and we're always working to ensure every vehicle is thoroughly inspected before leaving our shop. If you ever have questions about the work performed or charges on your invoice, we’re happy to go over them with you in detail. Your trust means everything to us, and we appreciate the chance to improve.

May 29, 2025

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Employee Rating

They took my car for a joyride after disconnecting and breaking my dash cam. They said they would make it right, then just got crickets. If you want unprofessional, look no further. More

by jshima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2025

Alpine Nissan of Denver responded

jshima, As we have already stated in all your previous reviews, we apologize for any miscommunication. We take your concerns very seriously, and we’re sorry to hear you feel this way. However, after thoroughly reviewing the situation, we want to clarify that no one from our team took your vehicle for a joyride, nor did we tamper with or break any of your equipment, including your dash cam. We aim to treat every customer and vehicle with the utmost care and professionalism. Our service director will be in touch with you to reiterate everything. Thank you

May 04, 2025

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Employee Rating

They were so concerned about the small heal dings in the hood of my trade but after I got my used pickup and got to looking.it over it has a lot more dings then being 6years older trade in More

by leroy1162
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
May 05, 2025

Alpine Nissan of Denver responded

leroy1162, We regret that the experience wasn't up to our usual standards and appreciate that you took the time to tell us about it. We hope to improve this situation so that we can move forward with better results. Thanks again. - Alpine Nissan

May 02, 2025

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Employee Rating

Bought a Nissan Armada from Alpine and was highly impressed with everyone from the beginning. Excellent customer service and very transparent with everything. More

by ivarae191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Alpine Nissan of Denver responded

ivarae191, Congratulations on your new Armada! We hope you enjoy it for years to come, and please let us know if we are able to assist in any way!

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