Carisa Soto

Receiving assistance was prompt and easy. My front desk manager, Sheldon Smith provided kind communication with quick details that I needed because I did not understand what was going on with My front desk manager, Sheldon Smith provided kind communication with quick details that I needed because I did not understand what was going on with my vehicle. The ongoing follow-up was great and the final video review was beyond what I expected. More

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Clean, efficient and professional yet friendly. Carissa Soto is a great service advisor who listens to customer and deals with all issues. Carissa Soto is a great service advisor who listens to customer and deals with all issues. More

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Had an appointment for an oil change and tire rotate/balance. Got in a few minutes late, due to getting lost. But Carisa greeted me promptly and professionally, confirmed the services I was there rotate/balance. Got in a few minutes late, due to getting lost. But Carisa greeted me promptly and professionally, confirmed the services I was there for, and showed me to the waiting area. The service was done quickly, and satisfactorily, which is why I always bring my vehicle here for service. More

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Clean. Quick. Efficient. Friendly. Kia on Atlantic Service center blew the others away. As soon as you pull in it’s an A+ experience. Carisa made the experi Quick. Efficient. Friendly. Kia on Atlantic Service center blew the others away. As soon as you pull in it’s an A+ experience. Carisa made the experience even better. She was friendly, fast, and answered all my questions. I will definitely be going back to her. She is a fabulous service advisor! More

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All the employees helped me, they were very fast, and friendly! I will be coming back friendly! I will be coming back More

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Always happy with the service! Carisa Bird goes out of her way to make sure everything is taken care of and keeps me informed the whole way. She’s the best! Can’t wait to see the n Carisa Bird goes out of her way to make sure everything is taken care of and keeps me informed the whole way. She’s the best! Can’t wait to see the new building! More

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The service was great. Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her help. More

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Charissa was the service advisor, and extremely efficient, constant communication. Decent experience with Southside Kia. efficient, constant communication. Decent experience with Southside Kia. More

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Great Experience Carisa Soto, She was wonderful good customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. More

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I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked about a complimentary car wash. My car was ready in the time frame advised. My car was washed afterwards. I did notice my clock and pre set radio stations were off time/stations. My AC was on full blast/speed when I went to get inside my car. The staff was friendly. More

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