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Baker Nissan

Houston, TX

4.8
1,423 Reviews
Call Dealership (832) 604-3466
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19630 Northwest Freeway

Houston, TX

77065

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1,423 Reviews of Baker Nissan

February 19, 2026

Service dept. needs better management, had service three times, still could not get it right. Lead service advisor, shop foreman, need better customer service ski More

by geo_olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanual Luna
Report | Print
February 14, 2026

Smooth and easy. Best customer service I’ve had in any dealership 10/10 service More

by Chris.cv.19988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vario "Bob Barker" McNeal
Report | Print
Feb 16, 2026 -

Baker Nissan responded

Thank you for the amazing review! We strive to provide exemplary customer service and are thrilled to hear we've succeeded. We appreciate your support and look forward to serving you again in the future. #customerservicegoals #10/10experience

February 04, 2026

Outstanding customer service provided by Mr. McNeil! He inquired about what I liked and what I really wanted. He was very patient with me! We walked around with me until I found something I real More

by tomikajohnson21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vario "Bob Barker" McNeal
Report | Print
Feb 06, 2026 -

Baker Nissan responded

Thank you for your kind words! At our store, our top priority is providing exceptional customer service. We're so glad that Mr. McNeil was able to assist you in finding something you truly love. We appreciate your patronage and hope to see you again soon!

January 31, 2026

They took great care of me and my Murano. Explained everything and answered all my questions! More

by Happy Customer AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Ellis, Amiee Govea, Yamet Medina, Luis Estrada, Mario Rivera, Jeff Valladares, Marco Pena
Report | Print
Feb 05, 2026 -

Baker Nissan responded

Thank you for the positive review! We are so glad to hear that you had a great experience with us and that we were able to answer all your questions. We take pride in providing excellent customer service and we look forward to taking care of you and your Murano in the future! #customersatisfaction #qualityservice #automotivecare

January 10, 2026

I love Baker Nissan . I will forever continue to use their services . They always take care of my car in a timely manner. More

by arleenrobertson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cantos, Amiee Govea, Yamet Medina, Ricardo Ruiz, Tyler Phan, Luis Estrada, Mario Rivera, Jeff Valladares, Tyler Randall, Marco Pena
Report | Print
Jan 11, 2026 -

Baker Nissan responded

Thank you for the positive review! We're so happy to hear that you love Baker Nissan and that we're able to take care of your car quickly and efficiently. We look forward to serving you for years to come!

January 09, 2026

I have bought multiple vehicles from Baker Nissan over a couple decades. They always treat me well so I always come back. More

by Matt Ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vario "Bob Barker" McNeal
Report | Print
Jan 10, 2026 -

Baker Nissan responded

Thank you so much for your continued support and loyalty, we truly appreciate it! It's always our pleasure to serve you. Here's to many more years of exceptional service at Baker Nissan! 🚘 #HappyCustomers #LifetimeRelationship

December 29, 2025

My salesman, Michael Perez was very helpful and easy to work with. I highly recommend Michael to anyone who is in the market for a vehicle. More

by Mimy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Report | Print
Dec 31, 2025 -

Baker Nissan responded

Thank you for your kind words! We are so glad you had a positive experience with Michael. We pride ourselves on providing exceptional customer service and are thrilled to have exceeded your expectations. We appreciate your recommendation and look forward to seeing you again in the future.

December 27, 2025

Great experience. Hope is a great salesperson and was very knowledgeable, professional and helpful. She stayed in contact, answering my inquiries promptly but I never More

by Marc2856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor, Hope Roach
Report | Print
Dec 29, 2025 -

Baker Nissan responded

Thank you so much for sharing your positive experience with our team! We always strive to provide exceptional customer service and we're glad that Hope was able to assist you in a knowledgeable, professional, and helpful manner. We appreciate your feedback and hope to see you again soon!

December 19, 2025

Vario was an excellent sales rep. I always enjoy coming to this dealership. I’ll come back for the next car. More

by gsanchez24
Recommend Dealer
Yes
Employees Worked With
Vario "Bob Barker" McNeal
Report | Print
Dec 23, 2025 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Vario provided you with excellent service. We look forward to seeing you again for your next car. #CustomerSatisfaction #GreatSalesTeam

December 04, 2025

The staff at Baker Nissan are the best! Edgar was my advisor and he was super helpful. If you are in the northwest Houston area, I recommend bringing your Nissan to this dealership for your More

by Musa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
Report | Print
Dec 05, 2025 -

Baker Nissan responded

Thank you for the positive feedback! We are thrilled to hear that Edgar provided you with exceptional service and that you would recommend us to others. Our team at Baker Nissan strives to provide the best service for all our customers. See you next time!

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