Carl Carter | Page 19

Their customer service is great. I have been to plenty of dealerships and got hassled. They never push you into buying anything. I will never use another car dealership when I buy another car. A+ rating. dealerships and got hassled. They never push you into buying anything. I will never use another car dealership when I buy another car. A+ rating. More

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The dealership was excellent. They defiantly worked with me in my particular financial situation. And as I was waiting for things, I had plenty of help with questions as needed from all employees. me in my particular financial situation. And as I was waiting for things, I had plenty of help with questions as needed from all employees. More

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my experience at northtowne mistsubishi was a great experience, the employee there were generous and helpful they took the time to help my family and I find an affordable price for a car we were intere experience, the employee there were generous and helpful they took the time to help my family and I find an affordable price for a car we were interested in. More

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He's just amazing at explaining everything about the car and the payments. Really friendly guy and always smiling. He's not a high pressure salesman he just explains you everything. Felt really confortr car and the payments. Really friendly guy and always smiling. He's not a high pressure salesman he just explains you everything. Felt really confortrable being around him. More

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I went to Northtowne Mitsubishi as my first stop for test driving vehicles I had selected from three manufacturers on 11-11. I pulled into customer parking and Carl Carleton came out the front door to greet driving vehicles I had selected from three manufacturers on 11-11. I pulled into customer parking and Carl Carleton came out the front door to greet me as soon as I got out of my car. It was not a pressured greeting, just friendly. He asked if I needed help and I asked to drive two different models. I drove the Outlander Sport and Carl was explaining what worked what before we got started. He let me drive the route I wanted and only answered questions when I asked. He let me hear and feel the car. We discussed my other choice and explained why from what I had told him, that it would not probably be a good fit and explained why. He was correct and I had just not thought it through. Never had a Salesman help me narrow down choices before. I appreciated that. I went to a Subaru dealer and they never even came out to ask if I needed help after 10 minutes and I left. I test drove a Mazda CX-5 and the Salesman talked the entire time and was directing me where to drive before I told him I wanted to drive on my normal roads. I tried to negotiate a price with the Mazda Salesman on 11-12 and all he had to say was why I was wrong and they had no room to negotiate and actually did not want to try to understand where I was coming at in my negotiations. Told me I could check all dealers and could not get a better price. I called Carl and told him what I wanted and what I would pay. Carl asked if I could stop by after work which I did on 11-12. He treated me as friendly as my first visit. Introduced me to Nick the Sales Manager. We negotiated for all of about 15 minutes and Nick said "Lets do it". Nick and Carl had some excellent suggestions that I had not considered. I cut a deposit check. Car was on the lot, they had to get some options shipped in and Carl called me on 11-15 to say it was ready to go. I came in on 11-16 and it was as I requested with no additional fees, surprises, adders or issues. I stopped by Nick's office and thanked him. He was as friendly and pleasant as the first meeting. He thanked me for my business and told me to stop by any time if I had any issues, questions or just wanted to stop by. Carl went through all the paperwork and then ran me through operating the vehicle systems, put on my temporary tag and also thanked me for my business and said to stop back any time. Trust me, with Carl and Nick and James, the Service Manager, I will and am VERY pleased so far with the entire transaction! More

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My father was in town for a few days and we were looking for a affordable trusty car by quick means and this dealership satisfied our needs more so than those in the surrounding area we visited. The paperwo for a affordable trusty car by quick means and this dealership satisfied our needs more so than those in the surrounding area we visited. The paperwork was thorough and nearly painless as was signing off the car. Good work. More

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i give 5/5 because my experice was friendly and well mannered he knew exactly wat he was talking about and answerd all questioned i had about any car that was on the lot. He was well spoken and knew his mannered he knew exactly wat he was talking about and answerd all questioned i had about any car that was on the lot. He was well spoken and knew his cars i would recommend carl or this dealer ship to anyone trying to buy a car used or new. More

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Worked with Carl Carleton he was able to find me the exact car i wanted for the price i was looking for and they were very fair on my trade in. exact car i wanted for the price i was looking for and they were very fair on my trade in. More

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I stopped in looking for an Outlander Carl Carleton came out and was very receptive to me as an individual... not a customer. I am an ASE certified Master Technician with 18 yrs in the industry, so the typi out and was very receptive to me as an individual... not a customer. I am an ASE certified Master Technician with 18 yrs in the industry, so the typical "USED CAR SALES MEN" act was not what I was looking for. Carl embraced that information and discussed the information that I was interested in. And when I said I would take that information and discuss things with my wife, that was perfectly fine with Carl. After a few more conversations between Carl and I, and plenty of leg work on Carl's end. We were able to come together on what I feel was a great deal. Now I am the proud owner of a 2010 Mitsubishi Outlander. More

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We had a great experience at this dealership. No hassle, no pressure, and I felt like they really went out of their way to give us a great deal. We walked away feeling very positive about our experience at no pressure, and I felt like they really went out of their way to give us a great deal. We walked away feeling very positive about our experience at this dealership and our decision to work with them. We totally intend to work with these guys for any further car services/purchases. More

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