Dealership Experience
4 yrs, 9 mos
Industry Experience
4 yrs, 9 mos
20 Reviews
Write a Review20 Reviews of Carl Castillo
May 01, 2026
Carl Castillo made car buying an excellent experience and made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features a Honda Pilot has available. I highly recommend anyone looking to purchase a vehicle to come to Community Honda at Baytown and seek out Carl. He'll interrupt his own meal for you. More
April 22, 2026
I've been a customer of Community Honda for a few years, I returned because customer service is exceptional and Carl made sure I was buying a car best suited to my needs. I returned because customer service is exceptional and Carl made sure I was buying a car best suited to my needs. More
Other Employees Tagged: Hilda Davis, customer service
April 20, 2026
Great customer service easy to talk to. Concerned about my ability to understand everything that I need done to my vehicle. Concerned about my ability to understand everything that I need done to my vehicle. More
Other Employees Tagged: Ever Pereira, Carlos Leyva
March 22, 2026
They do not do as ask, I bought a new car from them and ask them to not add and extras, but after I go to pay the first payment my balance was 10k higher than it was supposed to be...new will buy a car the ask them to not add and extras, but after I go to pay the first payment my balance was 10k higher than it was supposed to be...new will buy a car there again. More

