Carl Castillo | Page 2

The service at this dealership was was good. The young man really informative. He checked with us to give service status. Kali was very good. She was very patient andinformative. We sold our ve The young man really informative. He checked with us to give service status. Kali was very good. She was very patient andinformative. We sold our vehicle and purchased a new 2026 Honda. We have been so excited every time we are driving. Thank you so much for your services. More

by mvfrancis73 Verified Customer Verified Customer

Report | Print

Very professional. The salesman , Carl, has been excellent. They made the transaction easy and fair. Honda should be proud of this dealership. The salesman , Carl, has been excellent. They made the transaction easy and fair. Honda should be proud of this dealership. More

by alpolumbo Verified Customer Verified Customer

Report | Print

The service was excellent and highly professional. Communication was clear and consistent and I was kept informed throughout the process. Communication was clear and consistent and I was kept informed throughout the process. More

by tlbrown8693 Verified Customer Verified Customer

Report | Print

Carl Castillo made car buying an excellent experience and made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features made sure I got the best deal. His customer service did not end even after we closed on the vehicle, as he took the time to explain all the features a Honda Pilot has available. I highly recommend anyone looking to purchase a vehicle to come to Community Honda at Baytown and seek out Carl. He'll interrupt his own meal for you. More

by John P. Verified Customer Verified Customer

Report | Print

Very friendly sales force and staff. It was a no pressure dealership with not pressure to add extras. It was a no pressure dealership with not pressure to add extras. More

by DSJH1950 Verified Customer Verified Customer

Report | Print

I love my new Honda CRV! Carl and Alan made it the best car buying experience I have ever had. Carl and Alan made it the best car buying experience I have ever had. More

by cross59 Verified Customer Verified Customer

Report | Print

I've been a customer of Community Honda for a few years, I returned because customer service is exceptional and Carl made sure I was buying a car best suited to my needs. I returned because customer service is exceptional and Carl made sure I was buying a car best suited to my needs. More

by megdeskin Verified Customer Verified Customer

Report | Print

Great customer service easy to talk to. Concerned about my ability to understand everything that I need done to my vehicle. Concerned about my ability to understand everything that I need done to my vehicle. More

by wilbertangela Verified Customer Verified Customer

Report | Print

Great community service. I was able to get the car ibwsnted with all the things i wanted with ease. I was able to get the car ibwsnted with all the things i wanted with ease. More

by mlongrigg Verified Customer Verified Customer

Report | Print

They do not do as ask, I bought a new car from them and ask them to not add and extras, but after I go to pay the first payment my balance was 10k higher than it was supposed to be...new will buy a car the ask them to not add and extras, but after I go to pay the first payment my balance was 10k higher than it was supposed to be...new will buy a car there again. More

Report | Print