Carl Gregg

am writing to formally express my dissatisfaction regarding a recent transaction at your dealership. What was intended to be a routine oil change for my 2024 vehicle resulted in a high-pressure trade regarding a recent transaction at your dealership. What was intended to be a routine oil change for my 2024 vehicle resulted in a high-pressure trade-in process based on what I believe was misleading information. During my service appointment, I was informed that my vehicle required $1,000 in non-warranty repairs. Staff subsequently pressured me to trade in the car, asserting that my warranty was expiring and the vehicle's value was rapidly depreciating. I was promised $3,000 in incentives, a 4.9% interest rate, and a $475 monthly payment, with the explicit assurance that my previous loan balance would not be rolled into the new contract. Furthermore, the dealership failed to provide the requested color scheme, and I felt compelled to accept my current vehicle due to the pressure regarding the alleged repair costs. Upon reviewing the final contract, it appears the terms discussed were not honored. I am seeking a fair resolution to address these discrepancies. Respectfully, Helen Dueño More

by HELENDUENO352 Verified Customer Verified Customer

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Nina and Greg are amazing and helped us get a vehicle fast and easy. It was a great experience. fast and easy. It was a great experience. More

by T.RIVERAMULKEY Verified Customer Verified Customer

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We liked the fact that they let us walk around the lot and look without following us around. and look without following us around. More

by VICDAV8 Verified Customer Verified Customer

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Sales people very knowledgeable and courteous. worked with Carl on previous sales. Pleasure to work with. worked with Carl on previous sales. Pleasure to work with. More

by RBOOTH06 Verified Customer Verified Customer

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Good customer service ,keep you informed on what’s going on.I’ve always had a good experience. on.I’ve always had a good experience. More

by MICHELLEWWST Verified Customer Verified Customer

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I had such a great experience! Everyone there was super friendly and easy to work with. They made the whole process quick and smooth, and took the time to walk me through all the f Everyone there was super friendly and easy to work with. They made the whole process quick and smooth, and took the time to walk me through all the features before I drove off. Carl and Nina were great to work with. Couldn’t be happier with the whole experience. More

by Tiffany Verified Customer Verified Customer

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I like working with Carl and his wife. They are helpful and listen to what I say They are helpful and listen to what I say More

by TBARNIEB Verified Customer Verified Customer

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The dealership is top drawer. This is the second palisade I purchased from Jenkins Hyundai of Ocala. Carl gave me a great deal and his wife, Nina is a real sweetheart. This is the second palisade I purchased from Jenkins Hyundai of Ocala. Carl gave me a great deal and his wife, Nina is a real sweetheart. More

by HEIDISMA1 Verified Customer Verified Customer

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I am a repeat customer of Carl Gregg and have recommended a friend to him as well. Not only are he and his wife very warm and welcoming, but they treat you as a family and are very direct and honest. I love a friend to him as well. Not only are he and his wife very warm and welcoming, but they treat you as a family and are very direct and honest. I love their approach! More

by MCHLLGDR74 Verified Customer Verified Customer

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Excelente servicio un auto muy completo los asesores muy buenos y excelentes servicio me encantó mi auto buenos y excelentes servicio me encantó mi auto More

by ANDREA.RUIZ.QUIROZ Verified Customer Verified Customer

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