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Carl Hegge
Carl Hegge at Culver City Mazda
Refer Me

Carl Hegge | Page 2

Service Manager

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
23 Reviews
4.9

23 Reviews

Write a Review

23 Reviews of Carl Hegge

October 12, 2023

Dealership Rating
Employee Rating

They were very honest and straight forward with what was wrong with my car. When I asked any questions, they gave me truthful and full answers that helped guide me in the decisions I had to make about my ca More

by snfett97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Richard Tran

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Oct 13, 2023

Culver City Mazda responded

We're happy you found our staff to be so supportive, honest and helpful during your experience here at Culver City Mazda. We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2023

Dealership Rating
Employee Rating

Great service. Will definitely come back for my 60K miles check up. The entire service team was super helpful and very attentive to my request. More

by RSIMPKIN0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie

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Oct 02, 2023

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Carl and Miguel. Please let us know if there's anything else we can do for you.

September 06, 2023

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Employee Rating

I have been a returning customer for over a decade and always received great service. More

by LUCAS_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 11, 2023

Culver City Mazda responded

Thank you for your loyalty Lucas! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

August 31, 2023

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Employee Rating

Professional and nice. They treated me with respect, like they valued my patronage. Made me feel like I made the correct decision to choose this place for their service. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Cordova , Jonathan Rodriguez

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Sep 06, 2023

Culver City Mazda responded

Thank you for your review, and of course for trusting us with your vehicle! We'll see you on the roads!

July 28, 2023

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Employee Rating

Great service awesome communication. Fast and quick turn around. Will recommend Miguel to all my friends with Mazda More

by ORTEGAEJOSE
Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie

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Jul 31, 2023

Culver City Mazda responded

Thank you so much for choosing us! Miguel is fantastic and I know he'll be happy to hear about your review.

July 10, 2023

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Employee Rating

Great customer service, getting my car serviced was a breeze! Car came back washed and perfectly ready for me. More

by MARINAY.URB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie

Helpful
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Jul 10, 2023

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. We look forward to servicing you next time!

February 02, 2023

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Employee Rating

Great service experience - time flew by, Miguel, my service advisor went above and beyond...and I love that I can see the video of my vehicle being inspected! Great manager, too - came out to say hello More

by fmarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagnie

Helpful
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Feb 03, 2023

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department and that you enjoyed our transparency video. We'll be sure to pass on your kind words to Miguel and Carl. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

January 11, 2023

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Employee Rating

Great experience with scheduled service. Everything ran on time and the free lyft to pick up my car made things so easy. More

by CHICONES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Steven Ruiz

Helpful
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Jan 12, 2023

Culver City Mazda responded

Thank you for your business and posting such an excellent review. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

August 04, 2022

Dealership Rating
Employee Rating

Steve and the rest of the team are great at what they do. Service was quick as always 👍🏼 Thanks guys, see you next time! More

by gladisbell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Helpful
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Aug 05, 2022

Culver City Mazda responded

We are ecstatic to hear that your visit to Culver City Mazda was a successful trip! Our service department is constantly striving to provide excellent service and we are are happy that was your experience during your visit. We will let Steve know that you are happy with his work including the rest of the team. We look forward to serving you again!

July 27, 2022

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Employee Rating

Personal service! Rich was attentive and listened to my needs. The ride share was awesome. All in all a hood experience. More

by MARLU_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie , Amy Felix, Alex Flores, Richard Pia, Steven Ruiz

Helpful
Report | Print
Jul 27, 2022

Culver City Mazda responded

We are overjoyed that you took the time to review your experience at Culver City Mazda and rating us 5 stars! We’re so glad you enjoyed working with Rich and that you are happy with the level of service you received. Please let us know if there is anything more we can do for you.

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