Carlo Alvar
Carlo Alvar at Jaguar Land Rover Schaumburg

Carlo Alvar | Page 8

Service Advisor

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

not yet
rated
83 Reviews
not yet
rated

83 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

Tagalog Tagalog

83 Reviews of Carlo Alvar

October 18, 2021

Dealership Rating
Employee Rating

Service was good. Just the 20% coupon should be for whole amount of the payment More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2021

Dealership Rating
Employee Rating

Prompt and very reliable service. I was kept up to date on my servicing while I waited. More

by DEDRAPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2021

Dealership Rating
Employee Rating

Took care of everything for the 30k maintenance.Great customer service as usual here. You get the best from them every time. More

by RUBY01288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruby Ilyayeva

October 05, 2021

Dealership Rating
Employee Rating

Service is always very accommodating and efficient! Very happy with my experience with both parts and service. Would highly recommend! More

by Mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Wright

October 02, 2021

Dealership Rating
Employee Rating

I purchased a car from this dealership and did not like the service I received from Tom in financing. It took 2 weeks for a simple call back and the issue is still not resolve. More

by BTHORNTON85
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Dorsey, Tom Palm, Tom Licata , Angela Nicoll

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

September 28, 2021

Dealership Rating
Employee Rating

The team at Land Rover Schaumburg was exceptionally good and took care of all my needs. More

by JNOTTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruby Ilyayeva

September 16, 2021

Dealership Rating
Employee Rating

Carlo was great. Friendly, thorough and knowledgeable. Took a lot less time than I had expected as well. The coffee machine kicks xxx. More

by Black Swan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2021

Dealership Rating
Employee Rating

Seemed short staffed. Not the most welcoming of accommodations. Previous dealerships have a person welcome the client. I stood with no direction at drop off. Not to mention more comfortable waiting More

by KS227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2021

Dealership Rating
Employee Rating

very nice people. Carlo was very helpful to me. Mike and Lois was very nice and helpful also More

by AGNESHASTINGS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Buedel

August 31, 2021

Dealership Rating
Employee Rating

I am so happy with the customer service I received from Carlo. He kept me updated on what was happening with my vehicle and was so pleasant and knowledgeable during the process. He goes above and beyond fo More

by SMLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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